Avaliações (1 390)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
14 de dezembro de 2018

It's only my 4th day of using it and I'm loving it already. I highly recommend this app. It helps on figuring out what needs improvement to improve conversion. Seeing live customer activity on your site is awesome enough, but they have more features to it, like the reports and some other cool features. I had help from one of their supports Justin called me on Skype and made sure I was educated about what I can do within the app. Great app, great support! Get it now, this is awesome!

Solid Gizmo
Filipinas
8 months usando a aplicação
4 de maio de 2017

This is an amazing app for understanding what your customers are doing when they visit the site. The heat-maps are really clear and track your visitors on their actual landing page, even on a mobile device.

Add on the ability to watch your visitors live and trigger a chat message with them, offering them help much like a sales assistant would do in a traditional store is a game-changer.

My only feature request is to add the ability to deal with chat requests via push notification to a mobile device, rather than having to be logged in via a browser. I understand this is coming soon as Lucky Orange are working on a mobile app.

Fantastic software, installed without having to do anything and works incredibly well for a low, low price. 5 stars!

Beautyliciously
Reino Unido
8 months usando a aplicação
30 de janeiro de 2023

We're currently undergoing a major overhaul on our website and were recommended to install Lucky Orange by our project manager. So far we've been happy with the app and the quick customer service response when we've had a question. In the first 2 weeks Lucky Orange has offered major insight into what was working and what wasn't on our homepage. We're looking forward to continuing to refine our website for higher conversion rates with Lucky Orange.

The Tried Equestrian
Estados Unidos
8 months usando a aplicação
Questão respondida por Lucky Orange LLC 3 de fevereiro de 2023

Thank you so much for the five-star review and kind words! Fantastic to hear that within the first two weeks of using Lucky Orange, you were able to optimize your home page and discover insights into your visitor behavior. We're here if you need anything!

Cheers - Bradley from Lucky Orange

Editado a 1 de fevereiro de 2016

Great app, great tech support.
Thanks Lucky Orange!

Aqaba
Estados Unidos
8 months usando a aplicação
Editado a 19 de janeiro de 2020

Revealed very interesting information. I could see where my visitors tended click, and where they exited my site. Helped me identify good and bad points of my website, so I could improve my conversion rate.

Currently on trial but interested in using LuckyOrange further to see how well it does with a lot of traffic!

Paws of Pride
Hong Kong, RAE da China
8 months usando a aplicação
Questão respondida por Lucky Orange LLC 20 de janeiro de 2020

Glad you are able to leverage our seven-day free trial to help you identify what is working and areas of improvement for your website. Improving conversion rates is an area we take great pride in and are very much looking forward to continuing to work with you!

Cheers- Kelsey from Lucky Orange

24 de agosto de 2020

5 Stars are not enough to give ratings for this Lucky Orange app. I am enjoying a lot with live visitors activity viewing and also with video recordings data of all the visitors activity. Especially customer support is just awesome. I recommend everybody to enjoy this features by installing this app.

RINCOMART
Estados Unidos
8 months usando a aplicação
Questão respondida por Lucky Orange LLC 26 de agosto de 2020

WOW! Thank you for a 5+ star review! Nothing feels better than finding ways that make your customer experience better than ever. We love to hear these kind words, and we’re passed it along to our sales and development teams to share the love. We’re always here should you need anything! Thank you for your review and recommendation!

Cheers - Justin from Lucky Orange

20 de agosto de 2023

Absolutely essential! This app gave me a lot of insights on how my customers are navigating the store, and inbuilt chat and surveys are a great addon! I wish they had a plan under $10 but the app is totally worth it!

PromptGeek
Índia
8 months usando a aplicação
Questão respondida por Lucky Orange LLC 25 de agosto de 2023

These are words we love to hear! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for taking the time to leave this review, and please let us know if you need anything!

Cheers - Emilia from Lucky Orange

Editado a 16 de agosto de 2016

Very simple and easy to use. The chat feature has been great for us; very helpful retaining customer information to help convert those leads into sales. Will definitely refer this app to others.

Jkdiamondco
Estados Unidos
8 months usando a aplicação
15 de março de 2017

LOVE THIS APP.
Sooo many features. I've caught about 25 problems with my new website so far and I'm able to easily identify the exact issue and fix them fast. Live Chat is sweet too!
Thank you Lucky Orange :)

Scissormill
Estados Unidos
8 months usando a aplicação
20 de março de 2020

I used this app in my last store. Because of all the great info it collects, it was the very first app I installed on my current store - www.LilisHomeBoutique.com. I highly recommend this app.

Lili's Home Boutique
Estados Unidos
8 months usando a aplicação
Questão respondida por Lucky Orange LLC 20 de março de 2020

We are honored to be the first app installed on your website. Hearing that we are able to provide you relevant information to help you store is something we take great pride in. Appreciate the recommendation!

Cheers- Justin from Lucky Orange