Lucky Orange Heatmaps & Replay , 1 181 avaliações

Avaliação geral
4,7
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
15 de novembro de 2016

Brilliant app for tracking how people interact with your website

Bon Tampons
Nova Zelândia
8 months usando a aplicação
29 de julho de 2018

Great. Tracks everything, affordable pricing, provides valuable insight, very helpful support team.

100% recommended.

1milbrand
Estados Unidos
8 months usando a aplicação
Editado a 10 de fevereiro de 2021

By far the best replay app I've used so far, able to show/view java apps on the site I wasn't able to view with other programs. The live chat is also very handy, the UI is very easy and detailed, thank you.

Pairidaeza Health Ltd
Reino Unido
8 months usando a aplicação
Questão respondida por Lucky Orange LLC 15 de fevereiro de 2021

We love when our customers walk away saying, “by far the best replay app I've used so far!” Hearing from our customers on how they have been to use Lucky Orange to optimize their stores is extremely beneficial and motivating to our team. We’re so glad you’ve been able to use so many features of Lucky Orange, from our session replay to live chat. We wish you continued success and don't hesitate to reach out should we be able to help you in any way!

Cheers - Kelsey from Lucky Orange

24 de março de 2019

If you are on the fence about which reporting app to leverage for your CRO efforts, try Lucky Orange. It's on the low end for price considering what you get for $10 and in the 7 day free trial you start with, you can gather TONS of data. by the time your free week is up, you won't want to give it up. Great app guys!

Outdoor Tactical Tech
Estados Unidos
8 months usando a aplicação
23 de agosto de 2018

I tried other chat programs and they usually worked okay but were expensive and one-featured or didn't work well on phones. Lucky Orange had great stats and control so I kept them. When I went to pay up for a subscription, there was a snag because i had two accounts. Justin in their chat popped up and asked to help. Boy did he! Couldn't have doen it correctly wihtout him.

All in all they have a great program and equally great customer service.

It has helped me snag a couple of sales I would not have had, so I feel it is worth the investment. Mike.

Mexico Mike Maps Trip Planning
Estados Unidos
8 months usando a aplicação
30 de outubro de 2019

I recently installed this app and received an offer to get a brief personal introduction. This was very effective, and I found the app extremely valuable. IN particularly, watching the recordings!

Birdtitude™
Israel
8 months usando a aplicação
Questão respondida por Lucky Orange LLC 30 de outubro de 2019

The best part of my day is getting to talk to our customers and helping them understand all the benefits Lucky Orange has to offer. Thank you for taking the time provide your feedback!

Cheers- Justin from Lucky Orange

25 de novembro de 2020

This app is very helpful for me specially for new products that I test on my store. I helps me a lot to understand how visitors are reacting to the landing page. Then I optimize my landing page based on the replays and live views I watch. My favorite is the live view feature, it's very exciting seeing your customer starts adding to cart until they reach checkout. I highly recommend this app, really a very helpful and a very user-friendly tool.

Home Grandeur Store
Filipinas
8 months usando a aplicação
Questão respondida por Lucky Orange LLC 25 de novembro de 2020

Hearing from our customers on how specifically they are using Lucky Orange to optimize their store is extremely beneficial as we continue to make improvements to our tools. Live view continues to prove valuable and we are glad you are leveraging it to get a better understanding of your customers experience while on your store. We wish you continued success and don't hesitate to reach out should we be able to help you in any way!

Cheers- Jordan from Lucky Orange

6 de dezembro de 2022

Lucky Orange has been a tremendous help, in helping me build my stores Brand. Being able to see what your customers' needs are, has been a great success for me.

Legendary
Estados Unidos
8 months usando a aplicação
Questão respondida por Lucky Orange LLC 7 de dezembro de 2022

So glad our product has helped your business grow! Understanding why your website visitors do what they do can help you optimize your conversion rate. Please don't hesitate to reach out if there's anything we can help you with!

Cheers - Bradley from Lucky Orange

31 de outubro de 2016

The system has worked well and when I had questions they were answered quickly and courteously. I notice a slight discrepancy between some of the Lucky Orange numbers and Shopify numbers which I think are because of different time zone settings so not overly concerned.

Aimwell Targets
Estados Unidos
8 months usando a aplicação
28 de abril de 2021

Lucky Orange is a great product. I use it to track my customers' behavior and optimize my website. This app is a must-have, especially for start-ups.

JewelryBlossom
Estados Unidos
8 months usando a aplicação
Questão respondida por Lucky Orange LLC 28 de abril de 2021

Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!

Cheers - Kelsey from Lucky Orange