Lucky Orange Heatmaps & Replay , 1 150 avaliações

Avaliação geral
4,7
Pontuação por nível de classificação
  • 85% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
3 de março de 2024

Invaluable tool to understand customer behaviour.

Kelly Kettle Australia
Austrália
4 months usando a aplicação
Questão respondida por Lucky Orange LLC 6 de março de 2024

We love when our users describe us as "invaluable." Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!

Cheers - Emilia from Lucky Orange

28 de dezembro de 2023

Lucky Orange for Shopify is a game-changer for online business analytics. Its user-friendly interface seamlessly integrates with Shopify, offering a comprehensive suite of tools that elevates customer interaction and site optimization. The real-time analytics and heatmaps are incredibly insightful, providing a clear understanding of customer behavior and engagement. I especially appreciate the session recording feature, which allows me to see exactly how customers navigate my site. Special Thanks to Jordan for your help and Tips

Mamamiri
Alemanha
About 2 months usando a aplicação
Questão respondida por Lucky Orange LLC 31 de dezembro de 2023

“Game-changing” is a phrase we love to hear from our customers! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review! Happy tracking!

Cheers - Jordan from Lucky Orange

18 de dezembro de 2023

Such a great tool to experience the power of real-time data and seamless customer interaction. Its user-friendly interface makes navigation a breeze, ensuring a smooth and efficient user experience. Looking forward to continue using and browsing this tool.

Terijon.com
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Lucky Orange LLC 20 de dezembro de 2023

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website. Thank you for your kind words, and please don’t hesitate to reach out if we can be of service in any way!

Cheers - Emilia from Lucky Orange

11 de março de 2024

It is a great app for checking how customers interacting with our shop.

Neo Smartpen
Estados Unidos
11 months usando a aplicação
Questão respondida por Lucky Orange LLC 14 de março de 2024

Thanks for your review! We're thrilled that you are enjoying the app and finding it valuable. Features like session recordings and heatmaps are wonderful tools that provide valuable insights into what the visitors on your site are doing and what they want from your site.

Cheers – Emilia from Lucky Orange

19 de fevereiro de 2024

so far its been a great experience. a couple of minor issues, but they are resolved by using chrome. its been a great tool into insight into customer behavior

DreamNight
Estados Unidos
6 days usando a aplicação
Questão respondida por Lucky Orange LLC 23 de fevereiro de 2024

We're so glad we could resolve your issues! We strive to impress all of our users with exceptional technology, onboarding and support. We're always happy to help! Thanks for your review, and reach out should you need anything else!

Cheers - Justin from Lucky Orange

21 de março de 2024

Very Easy to use, great customer support
Hopefully my issues with notifications of visitors resolved

Many thanks for the app

hydrowerks
Reino Unido
3 days usando a aplicação
Questão respondida por Lucky Orange LLC 25 de março de 2024

Thank you for your review and kind words! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for sharing the Lucky Orange love, and we’re always here should you need anything!

Cheers - Emilia from Lucky Orange

5 de fevereiro de 2024

Great insight into customer behavior.

My Site Plan
Estados Unidos
Almost 3 years usando a aplicação
Questão respondida por Lucky Orange LLC 8 de fevereiro de 2024

Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. Thanks again for your review, and we're here if you need anything. Happy tracking!

Cheers - Emilia from Lucky Orange

12 de março de 2024

Great insight to the business from a customer point of view. Functions well

Nestor Avenue
Austrália
8 days usando a aplicação
Questão respondida por Lucky Orange LLC 14 de março de 2024

Thanks for your review! We’re thrilled to hear that you are enjoying using Lucky Orange on your website. We feel “Lucky” to be a part of your website analytics journey. 😉

Cheers – Emilia from Lucky Orange

23 de abril de 2024

Excelente servicio al cliente y muy útil la herramienta para buscar mejorar la tasa de conversión.

Artículos de oficina y papelería | Papira.com.mx
México
About 2 years usando a aplicação
Questão respondida por Lucky Orange LLC 25 de abril de 2024

¡Gracias! - Justin from Lucky Orange

5 de março de 2024

The recording features on this app are good and you gain valuable insight into visitor behaviour. It's fairly simple to use. However, I remove a star because the heat map tools are temperamental and often show little or no data.

iNootropics
Reino Unido
6 days usando a aplicação
Questão respondida por Lucky Orange LLC 6 de março de 2024

Thanks for your review! We're glad you've enjoyed session recordings. It's always amazing when you can see what people are really doing on your website and how they interact with it. Regarding your heatmap concerns, can you please send an email to support@luckyorange.com? Our team will take a look and figure out what's going on. I look forward to hearing from you soon!

Cheers - Emilia from Lucky Orange