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Didn't work at first but seemed to be a glitch on the Shopify side with logins and having multiple accounts. Lucky Orange support reached out and got it taken care of. Appreciate the fast response and getting us taken care of. Look forward to using Lucky Orange for our site!
I highly recommend this product to anyone starting out in e-commerce. It's really helping me figure out what I need to change on my website in order to get more sales. The customer service with these guys is also amazing. They go above and beyond when you need help and are very patient with us newbies. If you want to make more sales in your store download the app right now!
This saved my Bussiness, I can see what I'm doing wrong and how I can change things to solve my busses issues. 10/10
very satisfied
Wow! It’s an absolute honor to be able to help you save and grow your business. Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’ve shared your glowing review with our team - hearing testimonials like this makes us realize how important it is to keep working hard for customers like you. Thanks for sharing the Lucky Orange love, and we’re here if you have any questions!
Cheers - Kelsey from Lucky Orange
I was really glad to find lucky orange being new to the e-commerce business. This app really helped me to understand what needed to be changed in order to better suit the customers that were visiting my store. I was also appreciative of the help I received from their support team when I had any issues or questions.
Helping our e-commerce customers gain better understanding of their customers is something we take great pride in! Thanks for the review and let us know if we can be of any additional assistance.
Cheers- Justin from Lucky Orange
Best recording video app. Brad is the man to speak to if you have issues. AMAZING TEAM! Thank you for creating this app.
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions!
Cheers - Bradley from Lucky Orange
i use it and help me a lot to understand the customer. what the customer is facing the problem we can uderstand by live session.
Nothing feels better than finding ways that make your customer experience better than ever. Thank you for your review, and we’re always here should you need anything!
Cheers - Kelsey from Lucky Orange
Invaluable for spotting where you have "holes" in your web site marketing. Watching customers live is spooky at first but a complete necessity to find where your customers drop off so you can repair those "holes." I cant recommend this app enough. There is no other app out there that can give you more insight to the pluspoints and outpoints in your website than Lucky Orange. If you aren't using it you will never know what you don't know about your site's strengths and weaknesses.
App has been great so far. Customer service is super helpful and they reached out to give us an intro as to how to use the tool. Looking forward to gathering some insightful data here!
We’re always here to help our customers be as successful as possible, both now and in the future. Love to hear that you’ve been able to get some much insight into what customers experience to help you debug your settings and ultimately drive more conversions. Don’t hesitate to reach out should you have any questions! Happy tracking!
Cheers - Jordan from Lucky Orange
Very useful and easy to set up ! flexible plan for every use and fast support even on Sunday ! I recommend this app, thanks lucky team !
Nothing feels better than finding ways that make your customer experience better than ever. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and happy tracking!
Cheers - Kelsey from Lucky Orange
this app is a must-have, especially for new stores. thanks to this app I found out why some customers were leaving my store without purchase. every time I open a new store I will definitely install this app, so I can see how my customer is interacting with my store and I can check if I need to fix something on the store. GREAT app. highly recommend!
We’re honored to be on your list of must-have apps! Finding new ways to see what your customers are experiencing and taking the guesswork out of improving your store is invaluable. We are thrilled to be part of your business and are looking forward to continuing to work with you.
Cheers - Justin from Lucky Orange