Lucky Orange Heatmaps & Replay , 1 151 avaliações

Avaliação geral
4,7
Pontuação por nível de classificação
  • 85% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
22 de fevereiro de 2024

We get a lot of people to our website, that is many sessions. However, our orders are a fraction of sessions. We were referred to Lucky Orange to help us drill down were the weakness is with our website shopping experience. We did the free trail and in 1 day maxed out sessions. I had a call scheduled with Justin the next day. I was so glad because I was having a hard time interpreting all the data. He made it simple. Once you know how to navigate all the data, it turns in to valuable insights. Thank you, Justin, and Lucky Orange.

DTFJAX.com
Estados Unidos
2 days usando a aplicação
Questão respondida por Lucky Orange LLC 23 de fevereiro de 2024

Love to hear this! When you get a lot of visitors but not a lot of orders, you know something is wrong. With visitor behavior, you can see everything that visitors encountered and did. You can spot those conversion killers and make real-time changes. We’re so glad you enjoyed your call with Justin! We love talking to our visitors, and we’re happy to help in any way. Thank you for your review, and don’t hesitate to reach out should you need anything!

Cheers - Emilia from Lucky Orange

19 de fevereiro de 2024

Lots of data to explore! After GA4 I am looking for ways to know what is best for my traffic and conversion, and this app looks good. I'll schedule a call with them to take advantage of all the features.

Monarcashop.ca
Canadá
6 days usando a aplicação
Questão respondida por Lucky Orange LLC 23 de fevereiro de 2024

These are words we love to hear! GA4 is a staple for analytics, but like you experienced, you need to go beyond the metrics to see what’s really happening behind the scenes. Thanks for your review, and we look forward to meeting with you when you book the free 15-minute call! Happy tracking!

Cheers - Justin from Lucky Orange

7 de abril de 2024

The information on the analytics you can get from lucky orange that you can't get from just shopify are awesome. Especially the feature of the heat maps is very unique and very useful.

Sendr Shop
Estados Unidos
4 days usando a aplicação
Questão respondida por Lucky Orange LLC 9 de abril de 2024

Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Heatmaps are a powerful tool in your digital toolbox to see exactly where your visitors are clicking (or not)! Thanks again for leaving us a review! Always here if you need anything from our team.

Cheers - Emilia from Lucky Orange

29 de janeiro de 2024

"Lacky Orange has proven to be an invaluable tool for us, significantly enhancing our page and refining the user experience. Its capabilities in error correction have been instrumental in ensuring our website provides visitors with a more comprehensive and seamless shopping experience. Highly recommended for anyone looking to optimize their online platform!"

Mydevice2you
Reino Unido
About 2 months usando a aplicação
Questão respondida por Lucky Orange LLC 31 de janeiro de 2024

Thank you so much for your kind words! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success.

Cheers - Emilia from Lucky Orange

19 de março de 2024

With the intuitive interface and powerful features of this app, we've gained invaluable insights into user behavior and site performance. From heatmaps to live visitor recordings, this app offers everything we need to optimize conversions and enhance the overall shopping experience. Highly recommended.

Mitchell Brands Europe
Irlanda
6 days usando a aplicação
Questão respondida por Lucky Orange LLC 20 de março de 2024

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and recommendation! Don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Emilia from Lucky Orange

18 de março de 2024

Emilia was on-time, explained everything clearly, asked if I had further questions before she moved on and was patient and kind.

Bebe Fine Baby Clothing and Accessories
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Lucky Orange LLC 19 de março de 2024

Thanks for such kind words! I love to spend time with our users to make sure they get the most out of their Lucky Orange. I can't wait to see how visitor behavior helps you grow your website! Thanks again, and we're here should you need anything!

Cheers - Emilia from Lucky Orange

22 de janeiro de 2024

Lucky orange has been an invaluable tool for us over here at EVAmpify. Will definitely continue using them for years to come. Great support too if you ever have any questions or concerns.,

EVAMPIFY
Estados Unidos
2 months usando a aplicação
Questão respondida por Lucky Orange LLC 24 de janeiro de 2024

Thank you for your review and kind words! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for your review, and we’re always here should you need anything!

Cheers - Bradley from Lucky Orange

21 de fevereiro de 2024

I had a great experience with Lucky Orange in seeing how the customers interact with our website. Especially Emilia was a great help in starting out and understanding the app and functionality better.

PHYSTINE
Áustria
10 days usando a aplicação
Questão respondida por Lucky Orange LLC 23 de fevereiro de 2024

Thank you for such kind words! I love to talk to our users to help them get the most out of their Lucky Orange! It's great to see that getting the front row look at your visitors has already made a huge impact in your website and customer experience. Thanks again for your review, and we're here should you need us!

Cheers - Emilia from Lucky Orange

27 de março de 2024

This is one of the best apps I use. It helps me a lot in my store!

sagoara
Bulgária
12 days usando a aplicação
Questão respondida por Lucky Orange LLC 30 de março de 2024

Thrilled to hear how Lucky Orange has made a positive impact across your website! Visitor behavior sheds so much light into the customer experience, and we can't wait to see how you use it to grow your business. Thank you for this five-star review, and we’re here if you need anything else!

Cheers - Emilia from Lucky Orange

18 de abril de 2024

I'm a beginner. The app looks great. Installation was easy. Bradley from the customer support team was a big help.

Tom Tasty
Suíça
7 days usando a aplicação
Questão respondida por Lucky Orange LLC 19 de abril de 2024

We appreciate your review! Lucky Orange was designed from the beginning to be useful for anyone regardless of experience or education. Even as a beginner, there's so much insight you can gain! Let me know what you think of our new Discovery feature; I think you're going to love it. Thanks again for your review, and we're just an email away if you need anything!

Cheers - Bradley from Lucky Orange