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This is an excellent app, which gives us a great indication of where customers are coming from and what they are doing on our site. We are only in the trial stages since we just opened a couple of days ago, but already have learned so much. Definitely a keeper, for sure! - Alexandria, www.BlowoutBoutique.ca
App has some bugs to fix. no good customer support. Doesn't have much willingness to fulfill or fix issues customer has.
This app is extremely good. I was looking for a heatmap sort of app and I came across Lucky Orange and I'm so glad I did. I'm still using the free trial version but I'll definitely continue my plan. Using this app I understood why my visitors aren't converting.
i recommend app for every to must use... it very informative
luck orannge gives me a very self explanatory report.
Thank you for your review and recommendation! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. We wish you continued success, and don't hesitate to reach out should we be able to help you in any way!
Cheers - Bradley from Lucky Orange
The app used to work well some time ago but now it does not work in any way. Not one single recording. No answer so far from the support. We will now use another app. What a shame!
Yikes - that’s not the experience we want you or any of our users to have. We apologize for the inconvenience. Our team would love to look into this issue for you to get it resolved.
Over the last week or so, we’ve attempted several times to contact you to get the ball rolling on resolving your issues but haven’t yet been able to connect. Please reach out to us by phone (text or call) at +1-913-200-3927 or by emailing support@luckyorange.com.
Again, we apologize for this experience. Once these issues are resolved, we hope you’ll give Lucky Orange another try. We would be happy to reset your free trial for you at any point. We hope to hear from you soon.
Cheers - Bradley from Lucky Orange
I had the pleasure of experiencing the extraordinary capabilities of this powerful tool, and I must say, it exceeded all my expectations. From the moment I started using it, I was captivated by its exceptional performance and versatility.
Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. We love to hear that Lucky Orange has captivated you with our feautres and behavior that it uncovered. Thank you for this five-star review! We’re here if you need anything else.
Cheers - Kelsey from Lucky Orange
As soon as I subscribed, I was contacted by their support via Zoom, for an easy onboarding process. It was a nice zoom talk.
Thank you for the five-star review! So glad you enjoyed our demo call. Please don't hesitate to reach out if there's anything else we can help you with. Happy tracking!
Cheers - Bradley from Lucky Orange
This app gives valuable insights into what visitors are doing on your store and where there's roadblocks and friction. The UI is super easy to use and the support is great. Recommended.
Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and recommendation, and happy tracking!
Cheers - Justin from Lucky Orange
Have been playing around with the app, It's great to review where drop offs are and to analyse whats going through your customers mind! would highly recommend it
Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with website. Don't hesitate to reach out with any questions once you have had a chance to explore more of what Lucky Orange has to offer.
Cheers- Kelsey from Lucky Orange
Love the app experience. Quite easy to understand and use and provides all that I added it for - session recording and heatmaps; in a simple yet detailed way. The customer support is quite well versed and helpful as well.
Thank you for the five-star review! Thrilled to hear that you have had a great experience with our product and with our support team. Please don't hesitate to reach out if there's anything else we can help you with.
Cheers - Bradley from Lucky Orange