Lucky Orange Heatmaps & Replay

The best app ever on shopify! This is a revolution in helping us with our website
The customer care is absolutely great and so quick.... a must have for all new eshops!

Love this app. Real time views of shoppers visiting and page views. I would definitely recommend.

Short version: Wow! Best tool EVER! Gain huge insight into your site and your customers.

Long version: I don't know where to start, so I will run through the top menu bar.

Dashboard - awesome. Tremendous overview of site activity, over time and in real time.

Live Visitors - watch and learn and engage. I've caught numerous issues with our site just by keeping an eye on visitors. Love how time on page is there and you see when activity falls off. Even better, when I see a repeat visitor, I can watch and ask to chat I want.

Recordings - amazing. Playback what happens on your site when you are not watching. See what people do on each page.

Chat - that blinking light grabs attention. We get WAY more chats now - better customer service. Worth it for Chat alone except you get all of this other great info.

Heat Maps - very informative. We've made changes to our product page and now more people are seeing the extra photos we went to great expense to get. Never knew!

Polls - so simple, so helpful. The results are now guiding our product development. We found a huge percentage of our customers want smaller and taller product but with the same capacity.

UPDATE: new and improved polling feature now lets you ask multi-question polls. Very slick!

Form Analytics - have not used yet.

Support is quick and helpful so you can get the most out of the app.

This is what I use for checking my site traffic. In fact, I have it on 4 different websites. It works flawlessly and allows me to see a recording of each visit, which is priceless. Another great feature is the heatmaps which shows the areas where visitors click the most and even how far down your pages they scroll. Amazing app and highly recommended!

I use this app to help me learn how clients use my website and to see if there are navigation problems. In less than a month I was able to identify and correct problems I saw people having moving around on my new website. Highly recommend. Makes having a website so much more fun, too! Excellent customer support, and fast, too. Thanks, Lucky Orange!

Must have app. Every store needs this.

Our team loves the simple user-friendly interface, they've made it very easy to understand customer behavior with the recordings, heatmaps, and custom tags.

Love the app very helpful for our business. Never had issues it works very good and we highly recommend it.

Amazing app and worth every $ imagine you can see LIVE your user browsing your store and monitor every action they do .... this will help a lot to adjust and do changes on your website and evaluate the user experience LIVE or RECORDED ....

Recorded means you can check all video recordings for all userss from any place on earth who visited your store and you can even search and sort videos from each country or by time they spend online.

Last but not least ..... even yyou can see if the customer has viewed a product or add to cart or even purchase .... wow we love this app.

We use this app on a multiple stores and it iss a MUST for startups or even advanced Shopify stores ...

But be careful it is so addictive more than any other app .... you wake up to check the customer's behavior and sleep while monitoring them .... so addictive ... in a good way of course ...

i wish there is 7 starts so we can rate at more ...

We used this app to gain insights into where we can improve our site and better engage our customers. Their customer support has been great, their product is phenomenal, and we plan on being LuckyOrange customers for a long time. Can't say enough good things about this app!