Lucky Orange Heatmaps & Replay , 1.147 değerlendirme
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I have been using the app for the two week trial period and I am not overly impressed. The recordings are very choppy. Also not very user friendly in my opinion. I do like that it is showing my visitors, but sometimes I am not sure if they are organic visits or what because the are often not even long enough to trigger a recording. I will try for another two weeks and see if I can figure it out.
Thanks for your feedback. We’re glad that you’ve been able to see what people are doing on your website, and we’d like to offer you a personalized walk-through tour of our app with one of our experts. This complimentary 15-minute tour will take you through our 20+ features and demonstrate how to maximize the benefits of Lucky Orange. I’ll make sure to address your recording issues and highlight where you can find the source of your traffic. We strive to make visitor behavior easy to access and understand through features such as optimizable segments. These are pre-loaded and ready for you to identify segments of visitors including frustrated or confused visitors.
We know your schedule is busy, so we have made it convenient for you to choose a time that works best for you. Please respond to my previous email to schedule your tour or use this link: https://calendly.com/esmith1214/15min. I look forward to hearing from you soon, and I’ll watch my inbox for your email.
Best Regards - Emilia from Lucky Orange
Really good app, very valuable to analyse customer journey.
Obrigado!
- Emilia from Lucky Orange
Lucky Orange has given us the ability to understand our customers' journey as they navigate through our e-commerce site. We have included a survey so we can see how our customers heard about us. We are happy to better understand our website and make it more user friendly so we can give the best possible experience to our customers. Overall, Lucky Orange has been very helpful in teaching us a lot about our site and how to optimize it.
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights was able to show you how visitors use your website and help you drive changes that have helped grow business. Thank you for taking the team to leave us a review, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!
Cheers - Emilia from Lucky Orange
My experience with this App great. I like the fact I am able to watch customers in real time moving through my website, and can also conduct live interactions with the customers as they shop. I highly recommend this App for analyzing your data in its live form
We're thrilled to hear about your positive experience with our app! It's fantastic that you're enjoying the real-time customer interaction and data analysis features. We're committed to providing tools that empower businesses to engage with their customers. Thank you for your review and recommendation!
Cheers - Emilia from Lucky Orange
This is by far the greatest tracking/heatmap/replay/analytics app that I have ever seen. I can't imagine doing e-commerce without this incredibly valuable tool, because it let's me see what my customers are experiencing in my web store, and I can quickly identify and fix errors, and improve customer experience.
Thank you for such kind works! We love to hear when our users call Lucky Orange the "greatest tracking/heatmap/replay/analytics app" that they've ever seen! It's amazing how much easier it is to improve your Shopify store when you can see exactly what your visitors and customers do and experience. Thank you for your review and allowing us to be a part of your website's journey! We're here if you need anything!
Cheers - Emilia from Lucky Orange
I would hesitate to recommend this app. While I like the user interface, navigability, and key features, I do not like the search functionality, the heat map does not map properly as you scroll lower on the page, and most importantly, the price is extremely high for the low visitor limits.
As a full suite of conversion rate optimization tools that scale with you in pricing as your business grows, Lucky Orange focuses on optimizing our pricing to strike a balance of affordability for our customers and providing high-quality support while innovating and adding new features to our product. We’d be happy to walk you through 20+ tools that are included in the price of your plan, plus discuss your search and heatmap issues. Please email us at support@luckyorange.com or respond to the email we sent you so we can connect and start having these conversations right away!
Best regards - Bradley from Lucky Orange
A very helpful app with useful insights, and exceptional customer service!
Thank you for your review! It sounds like you've been able to dive right into Lucky Orange visitor behavior and find ways to improve your website. Being able to understand your visitors is invaluable. Thanks again for this five-star review and the kinds words about our support. We’re here if you need anything else!
Cheers - Emilia from Lucky Orange
This is one of the best apps I use. It helps me a lot in my store!
Thrilled to hear how Lucky Orange has made a positive impact across your website! Visitor behavior sheds so much light into the customer experience, and we can't wait to see how you use it to grow your business. Thank you for this five-star review, and we’re here if you need anything else!
Cheers - Emilia from Lucky Orange
It is indeed an attractive feature and gave me a lot of optimization inspiration during the trial period. However, I still hesitated when I decided to officially pay because the price was not low and I couldn't afford it and had to delete it.
Thank you for your feedback, and we're thrilled that you found Lucky Orange helpful in inspiring your next conversion optimization strategies. We appreciate the budget constraints that can come with running a small business, which is why we offer a plan specifically tailored for Shopify users who are just starting out with their online store and looking to grow their traffic and customer base. We also offer a free plan that helps you get valuable visitor behavior insights at no cost. I would be delighted to walk you through our latest features, including multiple question surveys, optimizable segments, and more. Please reply to my email to start the conversation and set up a time to connect. I look forward to hearing from you soon.
Best Regards - Kelsey from Lucky Orange
Lucky Orange Heat Map has given us the ability to see where people are executing on our site. We also bet the ability to see where people are dropping off. With this information we can change to adapt to users.
Seeing exactly what your visitors and customers do and experience on your website through heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and happy tracking!
Cheers - Emilia from Lucky Orange