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Emilia stands out as the epitome of exceptional customer support at Lucky Orange. Her response time is nothing short of lightning-fast, and her efficiency is unmatched. In my personal opinion, the level of assistance she provides cannot be surpassed. I wholeheartedly recommend Emilia for a well-deserved appraisal from the company due to her outstanding skills and impeccable communication. Thank you once again, Emilia, for your outstanding support.
Gary
Emilia here! Thank you so much for your kind words, Gary! I love working with our customers to help you get the most you can from Lucky Orange. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!
Cheers - Emilia from Lucky Orange
This app is the best in class and it’s very useful. The only issue is sometimes it doesn’t get the screen recordings properly showing blank screen and I cannot see customers’ behavior but other than that it’s pretty aesthetic and easy to use!
Thank you for taking the time to leave us a review! If you're still experiencing this issue, please reach out to us at suppport@luckyorange.com.
Cheers - Justin from Lucky Orange
Amazing experience and app! Very professional team and services. Cheaper than most competitors! Thank you
Thank you for the wonderful feedback! We pride ourselves on impressing users with our technology, onboarding and support. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Emilia from Lucky Orange
This app is awesome. It is really helpful for monitoring customer activity, both live and recorded from the past. Very easy to use. This app is very useful. I highly recommend it trying it out. I found it to be well worth the $10 monthly fee.
I've used Lucky Orange many times throughout the years. They recently (new to me) rolled out an update and it is very impressive. I liked how it was before. But now there is even more data. Their information is invaluable, including such helpful things as knowing where customers' rage click! I want to know what things are frustrating my customers and what other app literally lets you look over your customer's "shoulder"? Highly recommend getting!
Thank you for sharing the Lucky Orange love with such an awesome review and recommendation! Our new app has so many features and enhancements, and we're thrilled that you've been able to use them to grow your business. If you need anything, please don't hesitate to let us know!
Cheers - Emilia from Lucky Orange
There is so much great information to be obtained with this app. I am not very tech savvy, so it was really helpful to see my website from the customer's point of view, and make changes accordingly. Great customer service- friendly and quick response. I wish I had installed this AGES AGO!!
Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Please reach out should we be able to provide any further assistance. Happy tracking!
Cheers - Emilia from Lucky Orange
Great App. Lets me see what my customer does and goes through. Helps great with optimization and providing customers with what they need.
Lucky Orange has really helped out our business! We are a new e-commerce company, and having the ability to see heatmaps has helped our conversion rate and store optimization. We have been able to catch so many errors within our store by watching the recordings and analytics. I definitely recommend lucky orange if you are trying to figure out how to better optimize your store.
We’re thrilled that you’ve been able to get so much from Lucky Orange insights! When you see exactly what your visitors are doing and experiencing on your website, you have the information you need to grow your Shopify store. Don’t hesitate to reach out should I or my team be able to assist you in any way! Thank you for your business, and happy tracking!
Cheers - Emilia from Lucky Orange
Very helpful demo call! Can't wait to use the app more!
These are words that we love to hear! The more you learn about your visitors and what they experience, the more you can spot those conversion potholes and address them before they cost you more sales. We appreciate the time you took to write this review and share the Lucky Orange love. We're here if you have any questions!
Cheers - Emilia from Lucky Orange
Application with a fairly functional interface
Thank you for your feedback on our interface. We strive to keep it functional and user-friendly. Let us know if there's anything else we can assist with!
Cheers - Emilia from Lucky Orange