Lumise ‑ POD Product Designer , Počet recenzí: 113

I believe it's a great app but is a little challenging to get started. Support is very good though. I just wish I would have made contact sooner.

great service

Having integrated the Lumise Product Designer into our Shopify store, we've witnessed a significant enhancement in user engagement. The tool is intuitive, allowing our customers to unleash their creativity and design products to their liking. The interface is user-friendly, ensuring even those with minimal tech-savviness can navigate with ease. Moreover, the live support provided by the Lumise team is commendable, addressing queries promptly and efficiently. The app not only adds value to our store but also offers a unique shopping experience for our customers. Highly recommended for any e-commerce platform looking to offer personalized product designs.

I have persisted with this app because I am optimistic and see that this could be a great app with some updates. It is not actually compatible with Shopify as it takes over the shopping cart/checkout entirely. So if you run other apps that require the cart and checkout to remain as standard, it will not work at al for your store. It sets up a shopping cart within the Shopify shopping cart so there are 2 checkout buttons.
UPDATE: The developers have now been helpful with working on the coding for my store so that the messy checkout this app makes is better for our customers. This app does have plenty of possibility and potential and I still hope that in time the required improvements will be made, however it is a way off from actually being properly compatible with Shopify, especially if you sell items that do not require customisation along ones that do using this app.

1/8/23 - Updated and increased the rating from 1 to 3 stars.

The Support-Team worker Andi make a very good support. Thats what we need in the beginning.
Very good.

10/10 for support from Andy & Jade! After having to fix a couple minor issues, these have been resolved in the matter of hours. Highly recommend.

very friendly and good customer support.. if you have a problem you will get help immediately.. i can only recommend it <3

Great job, Andy's attention is incredible, Lumise is a cool app to personalize the products, im really satisfied

Wir haben Hilfe bei der Installation gebraucht der Mitarbeiter David hat uns super geholfen top Service. Vielen Dank David :)

Lumise is without a doubt the best product customiser in the world. Many of the features cannot be found in other customisers. An entire business can be created by simply using Lumise. My big disappointment is Shopify not allowing Lumise to have an Image upload resource or show a preview of the customised product. Note to Shopify: Please enable this! Lumise support is truly awesome! Quick and very helpful. Buy it today, you will not have any regrets.