Değerlendirmeler (173)

Toplam puan
4
Puan düzeyi başına sayılar
  • Puanların %84 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %13 oranındaki bölümü, 1 yıldıza sahip
22 Ocak 2024

No customer service response. Desperately waiting to launch a store and our partners are unable to get a response at all!

Roilty Concentrates
Kanada
Uygulamayı kullanma süresi:Yaklaşık 1 ay
ShipHero yanıt 11 Mart 2024

Hi Roilty Concentrates Team,

We apologize for the inconvenience and regret that we have not received any emails from registered users associated with your account.

Please ...

18 Mayıs 2020

I reached out to ShipHero prior to installing to ask a few questions. Never got any responses. I then tried to install the app and speak with them. Never got any responses. I uninstalled the app and now trying to delete my account after a week of uninstalling, seems impossible. This is the worst app and customer service.

Carnage Tools
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 22 saat
ShipHero yanıt 18 Mayıs 2020

You are right, we should have messaged you sooner! We sincerely apologize. We’ve received a record number of inquiries and have been training new team members to keep up, yet ...

26 Ekim 2023 tarihinde düzenlendi

Our experience with Shiphero Fulfillment has been deeply unsettling. We have been consistently overcharged for shipments, sometimes by up to five times the quoted amount. When we've tried to address these discrepancies, we were directed to a clause in their Terms of Service which provides a mere 30-day window for claims. This policy not only imposed unexpected costs on our business but also put ...

Canvas by Numbers
Amerika Birleşik Devletleri
ShipHero yanıt 12 Eylül 2022

Hello Canvas by Numbers team,
We appreciate your review and your candor relating to your experience with ShipHero. Our Client Support team will work to correct any billing ...