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I can’t believe my store has an app! The process could have been difficult because I’m not very tech savvy but I was guided by Magenative Team every step of the way! I’m so excited to be working with this group. Highly recommend this for your business!
I've been testing out numerous apps that can turn my shopify website into an app both for android and apple and have to say I've been very impressed with the easy of using this app and the customer support available. Would recommend just from the impressive support alone :-)
We are happy to hear you had a positive experience at MageNative! We value your input and encourage you to let us know more details about your experience with us.🙂
Awesome customer service! Magenative assited me through the whole process of getting my app deployed to both ios and android. Very impressed.
Hi Bogart Man🙂
Thank you for the wonderful review and for taking the time to share your feedback with MageNative. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Great Service. They helped me Done-For-You to set up my mobile app and register with the apple store and Android store. Price comparing to the service is amazing
Hi Marino.AE 🙂
We're thrilled to hear about your positive experience with our service! It's great to know that our team provided assistance in setting up your mobile app and facilitated the registration process for both the Apple and Android stores. We appreciate your feedback on the value you found in our services compared to the pricing. If you have any more needs or questions in the future, don't hesitate to reach out. Thank you for choosing our service!
I have no idea why there are low ratings on this app. I am very pleased and the ease of which it was to set up was great. When i had a question someone from the engineering team was quick to respond, even with the time zone difference. Great service!! Wish they had an affiliate program!
Dear The Golden Dandelion,
Thank you so much for this great 5-star review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
Super service from beginning to end. Especially Harsh from cedcommerce was very helpful.
Thanks for all the instant answers and help!
Hi Pethepsi
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! 🙂
I just join Shopify system and use MageNative Mobile App . Hight recommend who want to do dropship business This apps is very for make own Shopping Apps in IOS and Android and Service is very good . Support have to helping you any thing . I think if I have friend want to do this business I will recomed them use this company
Hi EEY STORE,
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.
The application is one of the best applications that I have ever seen and the staff are very interested in the customer's details and requirements and always strive to do the best
We started on our journey with Magenative over 2 years ago. We had a grocery store with some customizations done to add some features we needed to have integration with some other Shopify apps. It seemed like every time a new update would roll out to our customers some old features would get broken. The devs used to say that they have tested it but we still have to trace down the problem and details by asking our customers. Our requirements never changed but even after so long, we couldn't get a base app working as intended for our customers. We had many plans to expand our features but without a properly working base app, it didn't make sense to expand. Whenever fixes were needed it would easily drag over a week to get resolved. After 2 years of having exceeding patience and no improvement, we decided to shut the app. How long could we ask our customers to be patient with us? It is a bad customer experience if we have to constantly keep telling our customers we are constantly improving our app even after 2 years and not even having base features working properly. We have a very good brand image having been in this business for over 20 years but just the bad experience of the app has seriously affected our image. The only reason we managed to keep running the app for so long was due to our customer service team constantly communicated with the customers and gave out offers to compensate them, which resulted in more losses. We hope the Magenative team will reflect seriously on their internal testing, development and communication policies.
We appreciate your detailed feedback and are truly sorry to hear about the challenges you faced with MageNative over the past two years. Your concerns are taken seriously, and we sincerely apologize for any inconvenience caused to you and your customers.
We understand the impact this has had on your brand image and business operations. Rest assured that your feedback is invaluable, and we're committed to evaluating and improving our internal testing, development, and communication processes. We deeply regret that we were unable to meet your expectations during this period.
If there are any specific details or additional insights you'd like to share, please feel free to provide them. We genuinely appreciate your candid feedback and will use it to drive positive changes within our team.
Thank you for bringing this to our attention, and we apologize for any disruption to your business.
Best regards,
MageNative Team
Great App At Very Reasonable Price...Support Team Very Helpful And Works Fast..Great App For Online Store Must Try It
Hi Grab Nepal,
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!