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We are using MageNative's mobile app builder service brought via the Shopify App Store and have had a mixed experience with them.
We would rate it 3.5 to the tops!
Pros:
1. MageNative earns good scores for their customization support.
2. Themes are visually appealing
3. RTL (Right-to-Left) support for Arabic, which is an important aspect for our business.
4. The backend to manage the theme's blocks /components are user-friendly.
5. MageNative handles all the initial setup work; unlike other mobile app builders on the Shopify App Store that either leave you on your own or just offer a demo, this is a big plus.
Cons:
We, sadly, have experienced some frustrations and challenges primarily coming from
1. Delayed responses and submissions
2. Partial / unsuccessful testing of fixes and adaptations.
3. They lose out on pre-integration of Shopify's native apps like Forms, etc. 4. Limitations to integrate certain Apps that works well on the Shopify Online Channel. This is where the experience deteriorates, where on Shopify you can simply install/uninstall any app but not being sure this can be mirrored on the MageNative mobile app.
Conclusion:
They are very polite in communication with a 'Yes' attitude. But, they really need to work on streamlining their scope delivery and a structured UAT process.
For Customers: Go with them, they're good!
For MageNative: Learn from feedback/reviews and improvise constantly. This is a highly competitive marketplace of apps and features.
Thank you for your honest feedback! We’re glad you appreciated our customization support and themes. We take your suggestions seriously and will work on improving response times, app integrations, and testing to better serve you in the future.
I think their team is still good, and help us solve the problem. I hope that we can cooperate happily with their technical team in the future.
Hello Asanini,
Thanks for taking the time to share your prestigious opinion with other community members. We take pride in giving outstanding service to every customer, Thanks for taking a moment to recommend us to others, Thank you, once again, for your kind words.
Stay Safe and Healthy !!
Working with the team to develop my first app for my online boutique so far the process has been pretty smooth and they have been very attentive to helping me get the app up and running. Only hiccup is timing because they are working while I am sleeping:)
Thanks for your beautiful reply 😊
This app has ended up doing what I hoped, helped me in easy integration and user friendly interface.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone
App developer team is very good, fantastic support from team, quick support.
APP is developed in proper co-ordination as per our requirements.
Thank you. It's a pleasure to hear from you. 😊
I used this app to make a mobile application, both on iOS and Android, for my Shopify store. Very nice application aesthetically and does all the things you want. If you need special feature, the great team at Mage native will help with that. Only thing I wish was better is the teams communication and being more responsive to small changes
I love this app. Im in the process of set up and the customer service is amazing! They are very helpful. Magenative having good IOS support (Shubham) who I can trust for issues.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone😊
Team is very professional with great prompt support. I would highly recommend Magenative app & services. They work as partner and always ready to go extra mile with multiple suggestions and options.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone😊
We were able to recreate our shopify store into an app using the help of Magenative mobile app at an affordable price. We had also requested for some customization of some graphics and the Magenative team was helpful in fulfilling them. I'd recommend Magenative to anyone who would like to have an app version of their shopify store at a very reasonable price
Thanks for this beautiful review 😊
I used this app to make a mobile app for my store. The developers are helpful and are willing to do my requests. They also work fast and provide any information when needed. The only thing I would ask them to improve are the prices. It should be written out clearly on a price list indicating what service is how much. So that you are not suddenly surprised by the bill. Overall good app!
Thanks for your review. We had set client’s reviews as a mark for our improvement. Also, we had launched a yearly plan at a very discounted price. Let us know more so that we can use your valuable feedback to deliver an even better experience. Again, thank you for taking the time to review our business !