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Magical Fees & Surcharges
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We've used this app since 2022 and it has been great until recently. The new update requires updates to permission. They previously only required access to two things: view the theme and edit products.
Now they want permission to view all customer information i.e. name, email address, phone number, physical address, geolocation, IP address, browser and operating system, edit products, edit orders, edit store functions, and view location data. When we reached out to the app owners to find an alternative solution (as we are not comfortable giving access or permission to all of that information) the response was there is no alternative.
Wir nutzen die App seit mehreren Monaten, komplett ohne Probleme. Sehr individuell anpassbar, sollte für fast alle Nutzer passend sein.
Durch einen durch uns verursachten Fehler hat die App nicht mehr funktioniert. Der Support hat innerhalb 24 Stunden geantwortet, sich auf unseren Account geschaltet und das Problem behoben.
100% Empfehlung
Great Support by Jeff for my Website http://proteinpanda.de! thank you!
Ik ben zeer tevreden met de service die ik heb ontvangen. De responstijd was ongelooflijk snel en het probleem werd effectief opgelost. Echt een aanrader voor iedereen die een betrouwbare en efficiënte app zoekt!
The support from this app is excellent. They were always quick to respond and offer a solution.
The only thing stopping us from using this app is the fact that it doesn't have the ability to add these fees to draft orders (yet?). This is the main reason we're looking for a product fee app, so if this ever becomes possible with Magical we will be back!
The app functions well. Even if there were few minor issues, the support team was always willing to help. Nice app and nice team. Recommend.
App works how I need it to. Great tech support as well!
nobody respond for a week.. and the location fee setting sometime will disappear.
Hi Sanny, I’m sorry for the delay in getting back to you initially. It looks like your first message ended up in our spam, which slowed us down. I’m glad we connected and got the app working across your three shops. We’re here to help if you or Susie need anything in the future. Thanks for choosing to use Magical Apps.
Great App and great support! We had some problems at the beginning but now it is the only app which provides all the functions we need, like fees just per cart or per article.
Perfect, funktioniert alles super. Bei Problemen ist der Support innerhalb von 1-2 Tagen dran. Sie haben mir bei der Einrichtung geholfen und bei Themeupdates alles angepasst.