Recenze (1 494)

Celkové hodnocení
4,4
Počty podle úrovně hodnocení
  • 73 % hodnocení s 5 hvězdami
  • 14 % hodnocení s 4 hvězdami
  • 5 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 6 % hodnocení s 1 hvězdami
7. červenec 2019

If I could give it 0 stars, I would. TERRIBLE APP! Doesn't allow me to connect to mailchimp and the free plan is really bad. I will definitely be deleting this.

V1SHAIR
Spojené království
Doba používání aplikace: 4 měsíci
Vývojář Mailmunch odpověděl 11. červenec 2019

Extremely sorry for the inconvenience. MailMunch offers a fully automated integration for Mailchimp for which we have support article available on our knowledge base as well. If you are facing any issues, you can create a support ticket with as well and I will make sure that your account is setup properly.

13. červenec 2017

Service is absolutely terrible! Whenever there is an issue it takes forever to get through to support! There is no help over the phone either. you have to send an email and wait one day for each response to your question(s). Absolutely ridiculous!

Young Kings Llc
Spojené státy
Doba používání aplikace: 6 měsíci
16. leden 2020

So disappointed! I can't send mail to my subscribers after I paid for this App.
Really ridiculous!Actually, No one responded to my support email. Don't recommend mailchimp, don't waste money!!!

Nailyhome
Čína
Doba používání aplikace: 4 měsíci
Vývojář Mailmunch odpověděl 16. leden 2020

Hi NailyHome, We apologize for the inconvenience. A reply to your support query was just sent. Please refer to that for more on this issue.

18. srpen 2017

Please help me to log in ! i'v been trying to contact you everywhere and there is no reply. I can not reach to my data

Uy Studio
Německo
Doba používání aplikace: 6 měsíci
11. prosinec 2018

I set up both mail chimp apps and none of my subscribers are registering. Had a friend register and I used 3 test emails. Still showing 0 subscribers. This ruined a giveaway promotion I ran today based off subscriptions and cost me $15.00 in the product I now have to give away for 0 result.

NerdCaveInc.
Spojené státy
Doba používání aplikace: 6 měsíci
Datum úprav: 10. červenec 2020

it is no sinc with my shop and i cant send the massive mails i need to, please help me with this isu

picuaproject.com
Španělsko
Doba používání aplikace: 3 měsíci
Vývojář Mailmunch odpověděl 10. červenec 2020

Customers recorded prior to the app installation can be exported as CSV file from your store and imported directly into your MailMunch account.

https://help.shopify.com/en/manual/customers/import-export-customers

https://help.mailmunch.com/hc/en-us/articles/115005608109-Importing-subscribers-using-a-CSV-file

If you face any issues with this, please create a support ticket with us and we will have this issue resolved for you.

10. listopad 2018

I am quite disappointed in mail chimp up sell. They think crappiest of email template and form should be available on free level and not really reflective of letting a small business have 100 - 1000 subscriber for free. If I only send a unprofessional looking email to subscribers it is free seems to be their idea of free subscription product. I actually did buy in the package for upgrade, it was 24.99 but then they were like buy this one too if you want to use that feature and suddenly my bill was 50$ for emailing 50 subscribers. Click rate is 2-5% on emails, so I am not even sure what I am paying for.

Curry People
Spojené státy
Doba používání aplikace: 4 měsíci
Datum úprav: 12. únor 2021

UPDATE: The support team keeps seeing our messages and ignoring us completely.
Get away from this app, I don't really know what to say... The UI looks good and their templates look fine but you only gonna get trouble from this guys.. They charge you like you crazy, we are paying more than we pay shopify and their services don't even work properly, what you see on the preview is not what you will actually get! So don't get mistaken as you will think your customer are looking at something you carefully built but no, they would be seeing very different parts of the body, such as the backgroung going completely different if Gmail is on darkmode, and still they dare to tell you that is Google's fault and that is what it is while we now it is not.
Very disappointing, they charge you so much and you get little to nothing in return. For us this feel like a legal scam almost. We will have to go and look for other app. UI is good and the functions they "offer" look good but they don't work. Support is not really helpful and tells you odd things such as when we ask if we could test our email we are about to broadcast to a gmail account they say "Yes, I will send to my gmail and then send you screenshots" which is just very odd, instead of simply allowing you to send a test email to which ever email you want! We are very upset as a small business is so hard to run and this guys dont help at all... Its all a lie, make sure you check what you are doing and you get inform as they won't bother in lying to you to cover there technical issues. Luckily for us we are informed enough.
Very disappointing for the time we waste and for the time we will waste plus for the money we been paying this guys (more than to shopify and shopify give you a full platform to run your business) these guys can't even guarantee you your emails are sent correctly. Sorry if there is any typo mistakes on this review, I'm currently very upset with them for the damage they are causing us, we really cannot accept this.

Kuwaloo Care
Spojené království
Doba používání aplikace: 3 měsíci
Vývojář Mailmunch odpověděl 10. březen 2021

Hi Kuwaloo Care, Apologies for the inconvenience. It is our understanding that all your concerns have been addressed. If that is not the case, please feel free to reach out to us at "support@mailmunch.co"

Datum úprav: 10. prosinec 2018

I thought this app added to my shopify store would automatically integrate with my pre-existing account. It apparently does not. I don't have time to manually add info from one account to the next.

Cedar Hill Farm Co.
Spojené státy
Doba používání aplikace: 4 měsíci
25. duben 2019

wow, this a great app. it has been of great help to me. look forward to growing through bigger through this app.

Pet Lovers
Kamerun
Doba používání aplikace: 2 měsíci