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we were excited about using mail chimp because it was free! We created a marketing campaign and went to send it and we couldn't because we had to subscribe first. BOO! It's like waving a lollipop to a candy and then take it away! BOOx2 we are just starting, so paying that CHUNK of money was not convenient for us..... it was really a waste of valuable time using mail chimp.
wow, this a great app. it has been of great help to me. look forward to growing through bigger through this app.
all of my mails go directly to the spam box, ive tried 5 different email adresses and nothing worked
This app has become comlicated over the years. They are pressed for reviews wherre I cant even do my work without being stoped and asked for a review
We apologize for any inconvenience. Please reach out to us at "support@mailmunch.co" so we can have issues you might be facing resolved and assist you with the different features we offer.
I signed up for the free plan but were charged $ 15 from my account. I do not know why I have sent you many letters and I have not received a reply
Hi, I looked up your support history and I was not able to find any request sent in from your store. Can you please access your MailMunch account, click on Help button in the bottom right corner and create a support ticket with us from there. We would love to resolve any issues you might be facing.
It is not letting me connect opt in with mail chimp showing me old mail chimp account saying my new one doesnt exist
Unable to upload images. Support not working. Tried Chrome and Safari. Will check back and update later when fixed!
Doesn't sync subscribers with MailChimp - even I follow all instructions on troubleshooting from the website.
Customer Support is not responsive.
The app is nice and could be even nicer and more useful if the customer support would reply. They give you assistance and tell you that they will get it solved in the next day... 10 days later, nothing is done. And nobody replied anymore in the chat...
Hi That'so Italy, We would like to apologize for the inconvenience you had to face. We will be reaching out to you shortly to address any concerns you may have and make sure everything is setup as per your requirements.
Upgraded to the top package which is expensive only been using it a couple of weeks and I have lost 3 days of business emails due broadcast functionality hanging when duplicating and editing broadcasts. I logged a ticket for help and no response yet so still cannot send broadcasts. They have about 3 hours left to give me support before I remove the app as I am not paying a monthly subscription for this poor level of support.
They said they fixed it and then it happened again about 8 hours later.
Has this app been tested?
Now I will remove the app.
Thanks