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Please help me to log in ! i'v been trying to contact you everywhere and there is no reply. I can not reach to my data
I set up both mail chimp apps and none of my subscribers are registering. Had a friend register and I used 3 test emails. Still showing 0 subscribers. This ruined a giveaway promotion I ran today based off subscriptions and cost me $15.00 in the product I now have to give away for 0 result.
i liked it a lot better prior to the change last year. its no longer user friendly, i struggle to use it now and am very frustrated
This app is very difficult to operate on a IPhone. Almost impossible to fully operate. Which sucks
Hi QueensHairNBeauty.com, We apologize for the inconvenience you had to face. For optimal user experience, please access your Mailmunch account on a work machine. I have also relayed your feedback to my engineering team to make our web app more mobile-friendly.
I am quite disappointed in mail chimp up sell. They think crappiest of email template and form should be available on free level and not really reflective of letting a small business have 100 - 1000 subscriber for free. If I only send a unprofessional looking email to subscribers it is free seems to be their idea of free subscription product. I actually did buy in the package for upgrade, it was 24.99 but then they were like buy this one too if you want to use that feature and suddenly my bill was 50$ for emailing 50 subscribers. Click rate is 2-5% on emails, so I am not even sure what I am paying for.
If I could give it 0 stars, I would. TERRIBLE APP! Doesn't allow me to connect to mailchimp and the free plan is really bad. I will definitely be deleting this.
Extremely sorry for the inconvenience. MailMunch offers a fully automated integration for Mailchimp for which we have support article available on our knowledge base as well. If you are facing any issues, you can create a support ticket with as well and I will make sure that your account is setup properly.
So disappointed! I can't send mail to my subscribers after I paid for this App.
Really ridiculous！Actually, No one responded to my support email. Don't recommend mailchimp, don't waste money!!!
Hi NailyHome, We apologize for the inconvenience. A reply to your support query was just sent. Please refer to that for more on this issue.
I thought this app added to my shopify store would automatically integrate with my pre-existing account. It apparently does not. I don't have time to manually add info from one account to the next.
65.00 a month!! For what?? Not happy with the charges or service. Want my money back. Please contact me and help take care of this problem! I did not agree to pay that much and that's not what the services offered say. You way overcharged us!
it is no sinc with my shop and i cant send the massive mails i need to, please help me with this isu
Customers recorded prior to the app installation can be exported as CSV file from your store and imported directly into your MailMunch account.
https://help.shopify.com/en/manual/customers/import-export-customers
https://help.mailmunch.com/hc/en-us/articles/115005608109-Importing-subscribers-using-a-CSV-file
If you face any issues with this, please create a support ticket with us and we will have this issue resolved for you.