Mailchimp: Email & SMS , Počet recenzí: 533

Celkové hodnocení
3,3
Počty podle úrovně hodnocení
  • 58 % hodnocení s 5 hvězdami
  • 8 % hodnocení s 4 hvězdami
  • 7 % hodnocení s 3 hvězdami
  • 5 % hodnocení s 2 hvězdami
  • 22 % hodnocení s 1 hvězdami
17. únor 2024

Used Mailchimp for years. It's expensive but very helpful. With the ability to sync the users' activities on the website, it help to tag and classify users more effectively and accurately.

Quictent
Hongkong – ZAO Číny
Doba používání aplikace: Více než 2 roky
Vývojář Mailchimp odpověděl 21. únor 2024

Thank you for the feedback! We're glad it's making the ability to sync easier.

3. květen 2024

The integration is working fine, and is good value for money, but it does not FILTER subscribers and non-subscribers and we incur additional fees as a result if we don't keep on top of the subscriber limit and this has to be done manually by ourselves. Not thrilled by this additional burden.

Simply Hosiery Online
Spojené království
Doba používání aplikace: Téměř 5 roky
3. květen 2024

I'm bleeding subscribers! My subscribers, some of them my best customers, are being switched from "subscribed" to "non-subscribed", and apparently there's nothing you can do about it! I'm going to have to switch to a different email provider after 9 years with MailChimp.

Forbidden Fiber Co
Spojené státy
Doba používání aplikace: Asi 5 roky
28. duben 2024

I’m saving so much time by using the Shopify/mailchimp integration! There’s no entering twice or export/import to do. I can concentratee on setting up customers as they come and know they will receive our e lasts!

Casa Ancora Decor
Spojené státy
Doba používání aplikace: 20 dny
25. únor 2024

Terrible - it schedules some emails, but not others. Doesn't send the scheduled ones when they're required and also sends abandon carts emails when the customer has already made a purchase, despite all the flows being set up correctly. Would NOT recommend it.

The Weft
Austrálie
Doba používání aplikace: Asi 4 roky
Vývojář Mailchimp odpověděl 28. únor 2024

Thank you for the details! We'd like to have our Support team take a look at this with you and see what's going on. Email ecommappsupport@mailchimp.com with these details and they'll follow up.

15. únor 2024

I have multiple lists in mailchimp, and they do not integrate with shopify. Only one does. Not recommended, and has become extremely expensive.

G-Unit Brands, Inc.
Spojené státy
Doba používání aplikace: Téměř 5 roky
Vývojář Mailchimp odpověděl 21. únor 2024

Hey there! Our Support team can help look over this with you. Email ecommappsupport@mailchimp.com and they'll take a look and follow up with you.

14. únor 2024

Contacted support to help change my audience for a sign up form.

They told me to delete the app and reinstall it.

Did that and since then I haven't been able to install the app.

Spent countless hour trying but finally they said contact Shopify.

I did and Shopify said the same.

If I knew Mailchimp customer support would say to delete and then I cant install, I wouldn't have......

Delay my email marketing by a ton.

2XSR
Kanada
Doba používání aplikace: Téměř 4 roky
Vývojář Mailchimp odpověděl 15. únor 2024

Thank you for these details. We've located your ticket number and we're passing along this feedback to the team to ensure a smoother experience in the future.

18. leden 2024

I'm getting started slowly but find it easy to navigate. I recognize the possibilities are endless. I look forward to growing and improving my business with Mailchimp. Thank you!

Knox Mountain Pottery Works LLC
Spojené státy
Doba používání aplikace: 7 měsíci
15. únor 2024

TERRIBLE product. Pages fail to load even after multiple refreshes. Content boxes in email template builder consistently don't respond. Can not even back up email template data. Customer support clueless and unhelpful.

Terra Powders
Spojené státy
Doba používání aplikace: Téměř 3 roky
Vývojář Mailchimp odpověděl 21. únor 2024

Hey Terra, we're sorry to hear this experience. We wanted to check and see if clearing your browser's cache and cookies helps?

20. leden 2024

The app doesn't sync store data properly. Customer support said: "Just to be transparent, Because this is a 3rd party integration and was not built by Mailchimp, my troubleshooting abilities and knowledge will be limited." Are you serious Mailchimp? Remove this app from the store then.

tissuerecovery
Spojené státy
Doba používání aplikace: Více než 3 roky
Vývojář Mailchimp odpověděl 22. leden 2024

Thank you for the details! We've got your ticket and we'll be sure our Support team follows up with further details.