Recenze (565)

Celkové hodnocení
3,3
Počty podle úrovně hodnocení
  • 56 % hodnocení s 5 hvězdami
  • 8 % hodnocení s 4 hvězdami
  • 7 % hodnocení s 3 hvězdami
  • 6 % hodnocení s 2 hvězdami
  • 23 % hodnocení s 1 hvězdami
5. květen 2019

When customers sign up to our email list the confirmation email goes to spam - this is a huge barrier to customers and there has been a dramatic customer retention drop off because of this :(

Snowboard Addiction
Kanada
Doba používání aplikace: Více než 4 roky
Vývojář Intuit Mailchimp odpověděl 6. květen 2019

Hi there, thank you for the feedback. We saw your review and wanted to reach back out. With the feature you’re describing it is outside the functionality of ShopSync, we don't have control over the confirmation email sent by Mailchimp.

If you're concerned about this feature, Mailchimp would be better suited to answer your questions. You can reach out to their excellent customer service team over at https://mailchimp.com/help/. You should be able to chat with them and take things from there.

Let us know if you have any follow up questions or visit our support area to learn more information about ShopSync.

Datum úprav: 4. listopad 2021

I had been using this app since it was Shop Sync when Shopify and Mailchimp split up. Suddenly this past Sunday 3979 contacts were deleted from my mailing list. I just discovered this tonight and they are telling me to make a new list and resync all the contacts. This does not fix the problem because all these contacts had already updated preferences about which emails to get and discovering this the night before I launch a project 7 years in the making has me fuming. I will be leaving Mailchimp, I had been a customer since 2008. All they are saying is we know this is unsettling. This is a bug on their end but the small businesses are paying the price. Total Garbage. I just want all my contacts back so I can export the list to a new company. The other thing I just realized is syncing the contacts again could cause some folks who have unsubscribed to get emails again, which then flags the account and causes more problems.

Club Duquette
Spojené státy
Doba používání aplikace: Více než 4 roky
Vývojář Intuit Mailchimp odpověděl 18. listopad 2021

Hi Club Duquette, thanks for your patience while we researched your comments. By chance, did you have the old (Legacy) Mailchimp for Shopify app installed previously? If so, and it was deleted recently, that would've caused data to be "deleted" in Mailchimp. We realize the inconvenience and frustration this has caused and have made an update to the legacy application to eliminate this behavior going forward.
The good news is that resyncing your store using the new Mailchimp for Shopify integration should fix any missing data. We'll grab your customer's order information and opt-in preference and sync them with your Audience. Follow this guideline for set up: https://mailchimp.com/help/connect-shopify/. Please reach out to our support team anytime if you see anything different after a resync is completed and we will be happy to help!

5. červen 2019

This is a no-fuss app that does exactly what it says it will do. Check out our store at www.kansocollars.com if you want to see the app in action. We sell Swarovski crystal cat collars and this app saved our butts when Mailchimp left Shopify. We are very happy. Thank you.

Kanso Collars
Austrálie
Doba používání aplikace: Více než 4 roky
18. únor 2024

I'd like to have more control over the collections that appear

Bridge Books
Jihoafrická republika
Doba používání aplikace: Téměř 3 roky
Vývojář Intuit Mailchimp odpověděl 21. únor 2024

We appreciate the feedback! We'd like our Support to connect with you about the feedback. Email mc-ecommappsupport@intuit.com so our team can take another look at this with you.

17. listopad 2023

Don't recommend. Mailchimp is always finagling with your email numbers. Spammers constantly sign up at my store. When I delete them, Mailchimp still counts them. It's complete nonsense. Way too expensive. Don't recommend at all.

GREAT DOG CO.
Spojené státy
Doba používání aplikace: Více než 4 roky
Vývojář Intuit Mailchimp odpověděl 28. listopad 2023

We appreciate the review and we'd like to help. Email mc-ecommappsupport@intuit.com and our team can follow up and help with spam signups.

15. duben 2019

Like most people, I was astonished and outraged that Mailchimp would stop supporting their app. I was deep in the throes of despair, and in this dark hour I found this app and all hope was not lost.

This app is pretty much the same as the Mailchimp app. They get 5 stars because it is free, it saved us money, time, and it works.

Most of the 1 star reviews for this app are not justified. They are complaining about things that our their own fault. You can easily turn off double opt in. You need to pause all campaigns while the lists are syncing. Follow the instructions and you will be fine.

I have installed this on two stores and have had no issues.

Thank you for making this app!!!

littlegiantladder
Spojené státy
Doba používání aplikace: Více než 4 roky
14. květen 2019

Wow that was easy. Imported all contacts and Mailchimp still functions just like it did before. Only thing, I'm not sure if I remove the Mailchimp app or leave it. Great app! Saved me time & effort!

The Herbal Wei
Kanada
Doba používání aplikace: Více než 4 roky
Vývojář Intuit Mailchimp odpověděl 20. květen 2019

Hi there, thanks for your review. You'll want to remove the legacy 'Mailchimp for Shopify' app after ShopSync is installed to avoid conflicts under the hood with automations and e-commerce data.

Disconnecting is very easy and it's best done through the Shopify app store. After your automations are migrated, just follow these steps:

1. From your Shopify admin, go to Apps
2. Locate the 'Mailchimp for Shopify' app, and click the garbage can.
3. Click delete and you're done!

25. březen 2019

I was very happy to find this app when Mailchimp pulled out of Shopify. I downloaded the app, followed the prompts and like magic my Mailchimp was connected and worked exactly the same. I created an email and sent it to my email list just like always. I am very happy to see a FREE offer as well. For a small business selling Mommy & Me Fashions this is very important. Thank you ShopSync. Very happy. Pamela, MomMeAndMore.com

MomMe and More
Spojené státy
Doba používání aplikace: Více než 4 roky
10. únor 2024

It is not helpful. It tells me my shop has been connected and only 1 subscriber. When I look at my shopify customers I have about 80 or more subscribers. There is no one to talk to.

Life Has Just Begun
Spojené státy
Doba používání aplikace: Asi 3 roky
Vývojář Intuit Mailchimp odpověděl 14. únor 2024

Hey there! Our Support team can help look at this with you further. Email mc-ecommappsupport@intuit.com and our team will follow up.

15. únor 2024

TERRIBLE product. Pages fail to load even after multiple refreshes. Content boxes in email template builder consistently don't respond. Can not even back up email template data. Customer support clueless and unhelpful.

Terra Powders
Spojené státy
Doba používání aplikace: Téměř 3 roky
Vývojář Intuit Mailchimp odpověděl 21. únor 2024

Hey Terra, we're sorry to hear this experience. We wanted to check and see if clearing your browser's cache and cookies helps?