MailerLite Classic

MailerLite deserves some serious love! Mailchimp makes you pay for any automation--this app gives you powerful tools for FREE up to 1000 subs (and the rates aren't bad after that). Amazingly simple interface for how powerful it is. I only regret that I spent a whole day trying to get Mailchimp to do what I did with this app in an hour.

AWESOME
I am/was a mailchimp customer and feel I am paying way too much for 30K list. They make it difficult to remove customers and their new pricing charges for unsubscribers as well as non subscribers, what is the point?

I found mailerlite and immediately loved the design options and the site was immediately user friendly which I found a problem on mailchimp. There are more size and design options for the popup, very excited about that.

I first played around with the design and decided to go ahead and design the popup and welcome email automation. Then decided to go for it!

Added my mailchimp list 30k subscribers, added the shopify app. Had an issue with popup showing up but the mailerlite customer service pointed out that I needed to remove the mailchimp popup first.

So far I LOVE it. I am very excited to truly get it going. I'll update more later but so far, it was waaaaay easier to set up than mailchimp and I am saving around $100+ a month.
pros: save big $$
pros: more design features
pros: 24 hour live chat
pros: all the same segmentation features
pros: can pull 6 month of inactive to clean lists, (mailchimp doesn't offer any easy way to clean list)
cons: don't know any as of yet!

https://medusasmakeup.com/

The mailerlite app is great. I have been working the App during 3 months and has been great. You can customize the emails and it’s cheaper than other mail apps. You can build and grow your mailing for free, while learn how to use it and maximize the service. Also, great customer service.
The only downsize, is that you have to use a desktop to create the email. But the mobile app is great to see the results in a realtime basis. Thanks!!

The app is easy to set up and the email templates are great. The HUGE PROBLEM is functionality. The automation simply does not work. We have set up 3 different automation sequences, all to different opt in lists and all with different triggers. NONE of them have worked properly from the start. Customers and subscribers have been emailing us confused about the emails they are receiving. What a nightmare.

The Mailerlite team keeps telling me "our team is working on it". Two weeks into using the software, nothing has been fixed. I have subsequently had to pause all automation and manually send all emails.

Switching from Mailchimp to Mailerlite was an easy 1 hour project. Trying to get Mailerlite to work properly has taken several days of my time... and is still causing issues. I have zero faith in moving forward with them as our email software provider.

Ultimately, I will be switching back to Mailchimp after wasting a lot of time on this app and confusing a lot of our customers.

Update: I reached out by email and Laura got me all set and going! I must say they have quick customer service, even on a Friday Night.

I got the app recommendation from my Shopify APP store, I have a Shopify website, but was not approved because of a SSL certificate. Does not make much sense. Why would Shopify allow a website to be hosted without one and why would you even advertise in a Shopify App Store if you know we can't be approved??