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This is terribly insane to charge more than once, especially for a starter, the fees charged is much more than other edm apps. Charged 24.99 at the first place, and then 49.99 for a premium newsletter template, and telling me if the page exceeds a certain amount, they are going to charge more! All the fees are not clear and far more than the plan tells you, so ugly the way you people make money,
Hi Tilamionline, Apologies for any inconvenience you had to face. The usage fee is applied only for email marketing plans for additional subscribers. This fee is mentioned on the pricing page as well before you proceed to the checkout step. We have also reached out to you directly to address any additional concerns you may have.
The forms are easy to create. However, if you select the incorrect form, you can't just click to change it. You'll have to start over. Customer support is SLLLOOWWWW! Sometimes it takes me 2 days to get a response of which by that time, I may have already dug around the interwebs for an answer from someone else. If they speed up service, this would be a 4. They don't let you do much for a low monthly cost, so a 5 is out of reach.
This is a great app. It was really easy to set up. I'll recommend it.
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Hi Switch in Kitchen, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"
Awesome so far! I decided to go with the Banner instead of the pop-up. I feel that it will be less annoying to customers and I prefer simple content! So far so good!
Great app! The options that are available for even a free account are amazing. Good job.
I made an account 2 years ago during a free trial, never really used it, and for the past several weeks, you've been sending me non-stop emails about how my account is going to be deleted for inactivity. Just do it already. Nobody needs 20 emails about it.
Hi Mochilo.co, Apologies for the inconvenience. We must exhaust all available options before taking any destructive action against your account. Having said that, I do appreciate your feedback and I will have it relayed to my product team.
highly recommended...really easy to use and extremely versatile Excellent way to capture clients. And the set up is very user friendly.
Just to be clear, in order to use the functions smoothly, you cannot be using the free version.
Great app, very easy to set up and get started!