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Really helpful app. Great customer service with professional people (like Jason) problems solved in a minute. Thank you.
Thanks for your review!
We're so glad we could resolve your issues so quickly! 😁 Please reach out anytime!
Nikki
Dale was incredible with working with me as I just installed the app and I am still in the early stages of familiarizing myself with the platform.
Very useful to connect your Shopify shop to Amazon. Easy to use. Excellent customer service. Have nothing to complain
Thanks for your review, we really appreciate it!
We are constantly striving to improve, and welcome feedback from our customers, please feel free to reach out anytime.
Nikki
Very helpfull support
Really good for connecting Shopfiy to eBay, the integration page is clear and easy to use. No bugs found as yet and the customer support is fast and helpful. Good all around tool and service
Thanks for your review on connecting to eBay!
Great to hear the process was positive and clear! We are available 24/7 please reach out anytime.
Nikki
Was always buggy and slow (as Codisto) but now its moved to Marketplace Connect the App is just awful and we have uninstalled as its just unusable.
Thanks for your review,
We understand there have been issues. We have provided a response directly for further discussion, if you would allow us the opportunity to do so.
Nikki
This is a great App that helps me manage over 2000 different products on Amazon and eBay.
i was struggling to import my products to amazon, but i messaged the chat and had an amazing lady called lovely help me, and she did everything needed to get my products listed, she went above and beyond and not only instructed me on what i could do, she also did everything for me herself
Thanks for your review!
Lovely will be thrilled with your comments :)
Amazon can be challenging at times, but our support team are full of Amazon knowledge, please do not hesitate to reach out, 24/7.
Nikki
UPDATE October 11, 2024:
DO NOT USE FOR AMAZON. YOU WILL REGRET IT! I have been using this app for a while, and I understand how it works pretty well. It's the most inconsistent piece of junk I have used. I cannot believe it's owned by Shopify. Here's why:
1. It's an absolute nightmare to list product with variations on Amazon. Items frequently get listed wrong with variations all split up for no apparent reason. I can have several items in the same category with the EXACT SAME settings, and not all of them get listed correctly. It's an inconsistency nightmare of having to remove offers from Amazon, delete ASINS, and re-list over and over until it works.
2. Inventory does not get synced when an order is created, only when it is fulfilled. That means if multiple sales come in a short span of time before you actually fulfill them, your stock will be out of wack and you will oversell.
UPDATE 11/24/24: A bug in the program has erased all the Amazon product category mapping/settings out of nowhere that I spent a lot of time customizing, affecting all my listings that has been previously working. Still the same bug from my previous update.
UPDATE 11/20/23: It's been several days since a bug in the program that affects apparel products has caused all of my listings disconnect. None of my Amazon listings work.
REVIEW: Powerful app, great customer support, but very difficult to use and full of bugs that break the app and cost you hours.
I was very excited about using this app to list my clothing products on Amazon. Sometimes this has worked well, but the problem is how difficult it is to use and all the bugs that keep popping up breaking things. When trying to list, there is a lot of hidden information about fields the app doesn't tell you about. You are not really guided on what fields are required, what fields are hidden or visible between the single and bulk edit mode. It’s impossible to list without the help of customer support, but they are there to help you and do a good job.
Thanks for your feedback,
Amazon change, update and continually make it difficult for their merchants to list products. Our support team has extensive knowledge on most of the errors that Amazon returns and will always offer assistance until resolved.
We have reached out with solutions and listings are now active. We are available 24/7 if you require further support.
Nikki
The support team was very helpful and helped with the issues i was facing. I would highly recommend the app.
Thanks for your review and recommendation!
So glad you are happy with our app and that the support team could help resolve your issues! Please reach out anytime!
Nikki