Recenze (1 712)

Celkové hodnocení
4,3
Počty podle úrovně hodnocení
  • 84 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 10 % hodnocení s 1 hvězdami
22. únor 2023

Full functionality, fantastic live chat support. Highly recommend.

windowmotor.com.au
Austrálie
Doba používání aplikace: Asi 20 hodinami
21. duben 2020

5+ stars Easy to use even if you have a lot of products. Everything synced up automatically and any change I needed to make I just did it through the app and products were automatically updated.

PrintOnDemandStores.com
Spojené státy
Doba používání aplikace: Asi 19 hodinami
Datum úprav: 28. květen 2018

My products do not exist in Amazon, it is assumed that new ASINs must be created, now I get this error: include the following attributes: product_type. Feed ID: 0. For more troubleshooting help, see
  the support does not look how to solve it, nor do they look at the emails that I have sent, calling Amazon repeatedly to tell me what is the problem of this application ... if it keeps giving me errors they will block my account ... if you put a negative comment they call you to take it away, but they do not look at what happens or explain anything to you

Bohemiam Jungle
Španělsko
Doba používání aplikace: 13 dny
Vývojář Shopify odpověděl 13. březen 2019

Thank you for leaving a review. We're sorry you experienced problems with the app. Generally merchants are complimentary about our customer support but we acknowledge we aren't perfect and if you receive support that was below par we apologise.

Datum úprav: 26. květen 2021

I installed this app to connect with Amazon.au on my recently launched Shopify store (switched over from Neto) and had no end of trouble. Only about 20 of my 600+ products were successfully synchronizing (all orders were synchronising properly) - so it was clear that the app was connecting to Amazon but Codisto could not work out why the other products weren't synching. I had previously listed to Amazon via my previous Neto store without a problem so all my product data in Shopify and my products in my Amazon account are fine (GTIN, images, pricing etc). Numerous email exchanges with tech support only produced progressively less realistic solutions to solve the problem, culminating in Codisto saying "everything looks fine at our end so there isn't a problem". Which is obviously not the case. Some of the suggestions were to change things in my product data for things that are not even used by Amazon to synchronise listings or were fine when it was Neto talking to Amazon but didn't work when it was Codisto talking to Amazon. Yesterday I deleted the app and installed a competitor's app which works perfectly. A couple of minutes updating settings and within half an hour all my products were successfully synched with Amazon. This shows that the problem was not with my products and not with Amazon - it is clearly a problem with Codisto but they refused to acknowledge it (or their tech support people are insufficiently experienced to resolve the issues they are employed to resolve). I can't fault the tech support people for their efforts to solve the issue but there is clearly something wrong with the software and their training to identify why some items were synching and most weren't (and all my products are the same brand/product type/Amazon category etc so it's not as though my problems were due to variations in what I am listing to Amazon). As a final note, Codisto really needs to install a text chat system or phone clients to talk through the problem in real-time. It is very hard to troubleshoot issues like this via email. (additional comment in response to Codisto reply) Given my products all synched properly previously with Neto and then later with an alternative Shopify app, then there is clearly something wrong with your software. To claim you are confident there is nothing wrong just sums up the problems with your service. Your customer service team is poorly trained and unwilling to acknowledge there was a problem.

Bunyip Toys
Austrálie
Doba používání aplikace: 13 dny
Vývojář Shopify odpověděl 24. květen 2021

Thank you for your review but we are confident there is nothing wrong with our sync. If there is a failing here it is that our customer service team didn't escalate the issue to our tech team fast enough for us to investigate and explain what was required for you to get the result you were looking for. We are still happy to look into this and resolve whatever the issue is you are experiencing but since you have uninstalled this isn't currently possible. Please reach out via support directly if you wish us to explore further.

16. leden 2023

Amazing customer service and very easy to use. Has been really easy to set up and I cant wait to continue using Codisto in the future.

Bubs 'n' Bits AU
Austrálie
Doba používání aplikace: Asi 17 hodinami
Vývojář Shopify odpověděl 19. leden 2023

Thanks for your review!
We will take "Amazing Customer Service" every day :) Glad you have found the app easy to use! Please reach out anytime!

Nikki

22. duben 2020

I had been listing my most popular items to ebay manually and making some sales but now I didn't list more than 2 products from my entire store because it took forever. With this app it immediately found all of my products and let me list them in just a few minutes.

Thank you to the app makers for this one

Love For Animals
Spojené státy
Doba používání aplikace: Asi 16 hodinami
21. prosinec 2021

Best App for synch your order from Amazon to Shopify. I love it!!!
Easy to set up and the support team is very fast and professional!!!

SAEBIS®
Německo
Doba používání aplikace: Asi 15 hodinami
13. duben 2022

Great! Set up and support team are amazing. I had some questions on implementation and they were resolved within minutes in the instant chat.

GT Games
Kanada
Doba používání aplikace: Asi 15 hodinami
Vývojář Shopify odpověděl 14. duben 2022

Thanks for your review!
Great to hear we could answer your queries quickly and effectively. We're happy to have you on board. Please reach out anytime!

Nikki

2. leden 2023

So far so good. Moved over to Codisto after the eBay integration Shopify offered was no longer supported. Waited until the last minute to get everything setup and had a few hicups but support was available to assist and get everything working.

Killzone Flashlights
Spojené státy
Doba používání aplikace: Asi 14 hodinami
Datum úprav: 22. říjen 2020

At First the app was not doing what I needed, after getting a hold of customer support I was able to walk though the steps needed to make the app work well. The app has a lot of moving parts for it all work well.

S&S Electrical Supply
Spojené státy
Doba používání aplikace: 14 dny