Recenze (1 713)

Celkové hodnocení
4,3
Počty podle úrovně hodnocení
  • 84 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 10 % hodnocení s 1 hvězdami
30. leden 2023

I just spent an hour and a half setting up the first two products for all 5 Amazon marketplaces we have properly connected. After an hour and a half of work, I found that my work is not saving. Title, pricing, product category, tags.... this is desperate. The app is paid, so one would expect these basic functions to work reliably.
The app works as poorly as the previous app from Codisto, which I tried and uninstalled after 14 days. It's the one that only allows connection to one marketplace.

Dragonfly
Česko
Doba používání aplikace: 3 dny
30. říjen 2023

Viele Einstellungen kann man nicht tätigen und werden gar nicht erst angezeigt. Leider absolut unbrauchbar!

Gockels Food
Německo
Doba používání aplikace: 28 minutami
Vývojář Shopify odpověděl 31. říjen 2023

Danke für Ihre Rückmeldung
Wir haben uns direkt an Sie gewandt, um Ihre Bedenken zu verstehen und herauszufinden, wie wir Sie unterstützen können.

Thank you for your feedback
We have reached out directly to understand your concerns and how we can support you.

Nikki

8. září 2021

Amazing app and great support! Ediline was really helpful when it came to setting up the shipping settings. She did an amazing job and went above and beyond to help even more.

Hairsense
Kanada
Doba používání aplikace: Asi 2 hodinami
Vývojář Shopify odpověděl 9. září 2021

Thanks for your review, we really appreciate it 🙂
We're happy Ediline was able to support you through your shipping settings and of course that you love our app!
Please reach out anytime, we're available 24/7.

Nikki

20. únor 2023

Customer service is very helpful. They were able to help me get set up when I was having trouble. So far I am liking the app.

FN Jeep
Spojené státy
Doba používání aplikace: Asi 2 hodinami
Vývojář Shopify odpověděl 21. únor 2023

Thanks for your review!
Great to hear you like the app and the support team were able to help you get started:) Please reach out anytime!

Nikki

Datum úprav: 15. prosinec 2019

I tried this tool to import my shopify list to ebay, the result was completely unsuccessfully, the lists were created without VAT so they all had 25% less price, the list were created with a paypal account inactive, the list were created without shipping costs, I had to cancel orders from ebay due all this mistakes, can't get the money, can't chage the lists, a COMPLETELY NIGHTMARE and the MOST important thing - **WATCH OUT* . they still have access to your store as soon as you uninstalled your app from Shopify, you need to ask them to cancel "another account" otherwise another account remains active with them, they sent me screenshots proving that, then I got an email saying that it was not true ( I got asked twice if I wanted to cancel also their account with them) And apologize for the confusion, what a customer service, what an app, stay away if you have a lot lists, instead of saving time, could create more and more headaches, NEVER AGAIN, STAY AWAY.

due to an app developer answer, I'm going to update my review with their almost harassing e-mails:

Firstly I would like to correct an error that was made in the responses you received. Uninstalling was enough to disable the app. Nothing further was necessary. Apologies for the confusion on that point. It stems from the fact that the other e-commerce platforms we support behave that way due to limitations of those platforms. It is not a limitation that Shopify has.

------

Please, lets fix this. At the very least, remove your review. It is not fair and not factually correct.
-------------
I had almost to ask to stop sending e-mails:
Stop sending emails,

this is the last time we are having any kind of communication.

like I said before, all the best ( I don't have anything else to say or add)

WATCHOUT - again, the software is not working correctly ( not user fault) customer service is not working correctly, they asked to remove my 1 star review, and the answer provided here it's only for clean their image,

this is so far my experience with them, I hope you don't have to deal with the same.

Golden Beards
Dánsko
Doba používání aplikace: 2 dny
Vývojář Shopify odpověděl 14. prosinec 2019

Your review is completely at odds with over 200+ 5 star reviews from other merchants. We support many more times merchants than those that have left reviews and we wouldn't be the leading Amazon/eBay app for Shopify if the app performed as you describe.

We tried calling you and did our best to engage with you on multiple support tickets but you declined to engage. It's disappointing to see misleading reviews that can negatively impact other merchants and the app developers that are trying their best to create and enhance tools to support merchant growth.

For the record:
1) We do not and cannot have access to your store after you uninstall the app - it's impossible due to the Shopify API architecture. The screenshot you were shown was how the app last looked before you uninstalled.

2) We have no control over your Paypal account and we were unable to engage with you to ascertain what this issue actually related to.

3) Prices and shipping costs will only be imported with the settings that you choose.

Given that the review is so incongruous with other feedback we can only assume user error. Whilst we are always sorry to hear of poor experiences, as other reviews attest to, if you engage with our 24/7 support team when you don't understand something we have a very good reputation for providing explanations and solutions.

5. prosinec 2022

Great customer services support. Working on listings now - hopefully will be up and running today thanks to the support help

Beauty Hair Products Ltd
Spojené království
Doba používání aplikace: Asi 2 hodinami
Datum úprav: 20. prosinec 2022

correction: the app itself remains slow, however with a little practice you get to fix the gaps that the guide does not mention. There remains an app which, by paying for it, does not return the satisfaction of completeness, after all we are talking about e-commerce, on google I manually modified 600 products because with missing information, not supported by shopify, on amazon I will have to manually enter the products and then connect them to the app, which without the asin codes you do nothing, but the codisto app doesn't explain it well. It's just an analysis and linking application, demanding even for what it offers.
should categories in multiple products be put to each individual product? yes.
Was the developer first rude and then kind? Yes. You have the right to review by expressing your opinion. If other sellers have found it good, good for them.
Created ebay account with codisto, no code to apply: products not visible due to the NON-seller account from the app created, Walmart? Only if you're based in the US? option blocked? This isn't the app's fault though.
However, it shouldn't be called multi-channel selling but a linking showcase.
All in all though, for what it offers... it works. ps. don't blame the customers who find errors, it's not the caches fault... spend more time fixing the application.

Dearest Nikki, I see you are arrogant about one star reviews but you have 39. Please do not contact me unless asked otherwise it is called harassment. I blocked calls, don't make me block emails and report you.

NeliaCreations
Itálie
Doba používání aplikace: 3 dny
30. březen 2022

Top pour gagner du temps et gérer son stock facilement! Tres bonne communication avec Ronel . 5 etoiles

La Boutique Antillaise
Francie
Doba používání aplikace: Asi 2 hodinami
Vývojář Shopify odpověděl 4. duben 2022

Top to save time and manage your stock easily! Very good communication with Ronel. 5 stars

Merci pour votre avis !
Ronel sera ravi 😎 Heureux d'avoir pu vous faire gagner du temps et de gérer facilement votre stock, veuillez nous contacter à tout moment !

Thanks for your review!
Ronel will be pleased 😎 Glad we could save you time and easily manage your stock, please reach out anytime!

Nikki

13. červenec 2020

I tried this App and did find it useful. Although I then found out about the 1.9% transaction fee on top of the monthly fee for the Flexi. Deleted immediately!

BWS LTD
Spojené království
Doba používání aplikace: 2 dny
Vývojář Shopify odpověděl 13. červenec 2020

We thank you for commenting that you found the app useful. But we are confused by your comments on pricing. Our pricing is very transparent - there is a 1.9% transaction fee on the Flexi plan only (all our other plans are fixed prices). This is stated on our website, in the app store listing, and on the plan selection page in the app itself so we are unsure why you were surprised by this and point out you were able to change to a fixed priced plan if that was cheaper for you at any time.

8. prosinec 2022

Pretty easy to use after you configure everthing up. Any doubt you can ask them and will be helped by one of they supports

Brearthquake
Spojené státy
Doba používání aplikace: Asi hodinou