Recenze (1 709)

Celkové hodnocení
4,3
Počty podle úrovně hodnocení
  • 84 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 10 % hodnocení s 1 hvězdami
Datum úprav: 15. prosinec 2019

I tried this tool to import my shopify list to ebay, the result was completely unsuccessfully, the lists were created without VAT so they all had 25% less price, the list were created with a paypal account inactive, the list were created without shipping costs, I had to cancel orders from ebay due all this mistakes, can't get the money, can't chage the lists, a COMPLETELY NIGHTMARE and the MOST important thing - **WATCH OUT* . they still have access to your store as soon as you uninstalled your app from Shopify, you need to ask them to cancel "another account" otherwise another account remains active with them, they sent me screenshots proving that, then I got an email saying that it was not true ( I got asked twice if I wanted to cancel also their account with them) And apologize for the confusion, what a customer service, what an app, stay away if you have a lot lists, instead of saving time, could create more and more headaches, NEVER AGAIN, STAY AWAY.

due to an app developer answer, I'm going to update my review with their almost harassing e-mails:

Firstly I would like to correct an error that was made in the responses you received. Uninstalling was enough to disable the app. Nothing further was necessary. Apologies for the confusion on that point. It stems from the fact that the other e-commerce platforms we support behave that way due to limitations of those platforms. It is not a limitation that Shopify has.

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Please, lets fix this. At the very least, remove your review. It is not fair and not factually correct.
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I had almost to ask to stop sending e-mails:
Stop sending emails,

this is the last time we are having any kind of communication.

like I said before, all the best ( I don't have anything else to say or add)

WATCHOUT - again, the software is not working correctly ( not user fault) customer service is not working correctly, they asked to remove my 1 star review, and the answer provided here it's only for clean their image,

this is so far my experience with them, I hope you don't have to deal with the same.

Golden Beards
Dánsko
Doba používání aplikace: 2 dny
Vývojář Shopify odpověděl 14. prosinec 2019

Your review is completely at odds with over 200+ 5 star reviews from other merchants. We support many more times merchants than those that have left reviews and we wouldn't be the leading Amazon/eBay app for Shopify if the app performed as you describe.

We tried calling you and did our best to engage with you on multiple support tickets but you declined to engage. It's disappointing to see misleading reviews that can negatively impact other merchants and the app developers that are trying their best to create and enhance tools to support merchant growth.

For the record:
1) We do not and cannot have access to your store after you uninstall the app - it's impossible due to the Shopify API architecture. The screenshot you were shown was how the app last looked before you uninstalled.

2) We have no control over your Paypal account and we were unable to engage with you to ascertain what this issue actually related to.

3) Prices and shipping costs will only be imported with the settings that you choose.

Given that the review is so incongruous with other feedback we can only assume user error. Whilst we are always sorry to hear of poor experiences, as other reviews attest to, if you engage with our 24/7 support team when you don't understand something we have a very good reputation for providing explanations and solutions.

5. prosinec 2022

Great customer services support. Working on listings now - hopefully will be up and running today thanks to the support help

Beauty Hair Products Ltd
Spojené království
Doba používání aplikace: Asi 2 hodinami
Datum úprav: 20. prosinec 2022

correction: the app itself remains slow, however with a little practice you get to fix the gaps that the guide does not mention. There remains an app which, by paying for it, does not return the satisfaction of completeness, after all we are talking about e-commerce, on google I manually modified 600 products because with missing information, not supported by shopify, on amazon I will have to manually enter the products and then connect them to the app, which without the asin codes you do nothing, but the codisto app doesn't explain it well. It's just an analysis and linking application, demanding even for what it offers.
should categories in multiple products be put to each individual product? yes.
Was the developer first rude and then kind? Yes. You have the right to review by expressing your opinion. If other sellers have found it good, good for them.
Created ebay account with codisto, no code to apply: products not visible due to the NON-seller account from the app created, Walmart? Only if you're based in the US? option blocked? This isn't the app's fault though.
However, it shouldn't be called multi-channel selling but a linking showcase.
All in all though, for what it offers... it works. ps. don't blame the customers who find errors, it's not the caches fault... spend more time fixing the application.

Dearest Nikki, I see you are arrogant about one star reviews but you have 39. Please do not contact me unless asked otherwise it is called harassment. I blocked calls, don't make me block emails and report you.

NeliaCreations
Itálie
Doba používání aplikace: 3 dny
30. březen 2022

Top pour gagner du temps et gérer son stock facilement! Tres bonne communication avec Ronel . 5 etoiles

La Boutique Antillaise
Francie
Doba používání aplikace: Asi 2 hodinami
Vývojář Shopify odpověděl 4. duben 2022

Top to save time and manage your stock easily! Very good communication with Ronel. 5 stars

Merci pour votre avis !
Ronel sera ravi 😎 Heureux d'avoir pu vous faire gagner du temps et de gérer facilement votre stock, veuillez nous contacter à tout moment !

Thanks for your review!
Ronel will be pleased 😎 Glad we could save you time and easily manage your stock, please reach out anytime!

Nikki

13. červenec 2020

I tried this App and did find it useful. Although I then found out about the 1.9% transaction fee on top of the monthly fee for the Flexi. Deleted immediately!

BWS LTD
Spojené království
Doba používání aplikace: 2 dny
Vývojář Shopify odpověděl 13. červenec 2020

We thank you for commenting that you found the app useful. But we are confused by your comments on pricing. Our pricing is very transparent - there is a 1.9% transaction fee on the Flexi plan only (all our other plans are fixed prices). This is stated on our website, in the app store listing, and on the plan selection page in the app itself so we are unsure why you were surprised by this and point out you were able to change to a fixed priced plan if that was cheaper for you at any time.

8. prosinec 2022

Pretty easy to use after you configure everthing up. Any doubt you can ask them and will be helped by one of they supports

Brearthquake
Spojené státy
Doba používání aplikace: Asi hodinou
23. září 2022

Their customer service is excellent, and they help me set up step by step without any impatient. I highly recommend this App.

FIMIC Implement LLC
Spojené státy
Doba používání aplikace: Asi hodinou
1. prosinec 2022

Very helpful rep, was with me throughout the installation process. I appreciate their assistance throughout.

Motherworld
Austrálie
Doba používání aplikace: Asi hodinou
Vývojář Shopify odpověděl 2. prosinec 2022

Thanks for your review!
We're glad you were able to reach out to our support and get some assistance installing, Please reach out anytime!

Nikki

23. květen 2022

I've just started using Codisto, but so far so good. The tech support has been great--very patient and answered all my questions.

Childish Things Consignment Boutique
Spojené státy
Doba používání aplikace: Asi hodinou
Vývojář Shopify odpověděl 24. květen 2022

Thanks for your review!
We're glad to have you on board and are available 24/7 to answer any queries you have about the product.

Nikki

29. listopad 2022

very great app good support, recommend to others.
i still new for this app , and need more to leran about .

Orphek
Hongkong – ZAO Číny
Doba používání aplikace: Asi hodinou
Vývojář Shopify odpověděl 1. prosinec 2022

Thanks for your review!
Great to have you on board! As you learn more we are confident you will be very happy with the app 😎 Please reach out anytime!

Nikki