Shopify Marketplace Connect

My overall experience with the app isn't great as I'm not finding it very user friendly and guides on how to use it aren't visible. However I've just had a positive customer service experience with Lou via email- she was very helpful, answered all my questions and provided links to further information I need. Her responses were prompt too.

Great app and excellent customer service. Customer support is available at all times and consistently provides exceptional assistance.

5 stars to Chloe from customer service for her great job helping me update all my products on eBay as I was having a lot of trouble!!!
Regarding the app, I find it a little difficult to manage, mainly eBay, but over time I think that it could be one of the obligatory apps for my store

Rain assisted me with mapping eBay data fields. She explained everything perfectly

Thank you Adrian and Dale for helping me with my problems and spending all that time to understand fix all the issues I am having.

New to this app and I was extremely well guided by Dina a customer care agent. Replies were fast and accurate.

great

Have patience to learn the app and ask questions. Their support is the real deal and answer tickets and chats faster than any software application we have used in the past. We are really excited to continue using this app and growing with it!

Useless, unintuitive garbage. Don't waste your time. I've done exactly what I need to do in the past, which is nothing complex just an online store linked to ebay store, and I had to do it with Wordpress and Woocommerce with third party app which is miserable as well. I thought maybe shopify and marketplace connect would save me the trouble of custom coding but the user interface and workflow is unimaginably horrible so it's just me paying them to have a shitty backend. thanks for wasting my time. Ok, so here's my reply to their response: how the fuck can you send products to eBay when you don't even have fields for product dimensions, or even just girth? There is no feature within Shopify to integrate with eBay so you have to purchase a third party app which costs more money, and DOES NOT WORK without extensive tweaking and configuration nightmares. This is just my review of their system in regards to eBay. Every other aspect of this software is also flawed. All the plugins are not intuitive and all cost money, and many of the plugins simply do not work without a complete understanding of all the various online marketing sales channels.

Excellent customer service. I just added the app and was having issues with Amazon. Bit of a learning curve here but, the other marketplaces synced with no issues at all.