Shopify Marketplace Connect , Počet recenzí: 1 675
Zpřesnit
-
Podle hodnocení
Automatically pulls in old ebay orders even when configured to not do so, and automatically calls the amazon MCF fulfillment to double-ship orders when it feels like it. This app costed us money.
Thanks for your feedback,
We have reached out directly to understand how this could have happened. In terms of syncing old orders this can only be done by selecting order sync settings. We are available 24/7.
Nikki
We've come across a critical error with Amazon listings that the team here is having issues identifying and resolving. They have acknowledged the issues in their software. They are actively working on it, but the last issue we reported has gone unresolved after 2 months.
We are starting to question the technical aptitude of the team, but if something changes, we will update this review.
Thanks for your feedback,
We are actively working on your request, of which one error has already been cleared. We will continue to monitor and notify you once the other is completed. Please reach out anytime,
Nikki
Amazon works fine. If you try to connect Google market , they let you configure anything an after MANY hours of troubleshoots, youtube video, searching, they told me they do not support. They should just remove it. The agent who answered me just told me : no nothing we can do. Same thing for Walmart Canada.. They do not support. And if you are from Canada, you can not change the fulfillment center , you have to use Walmart US and manage with this. Bad to let people waste time on feature offered but not supported anymore
Thanks for your feedback,
Codisto Channel Cloud is now Shopify Marketplace Connect (https://www.shopify.com/marketplace-connect)
As we are in the migration process the legacy app continues to function as expected with Google as a marketplace.
As an existing merchant on Codisto looking to start selling on Google, we would encourage you to migrate over to our Marketplace Connect app and connect to the Shopify Google app to ensure the appropriate improvements and support are being provided.
Walmart Canada was not available in our legacy app but is on our roadmap for Marketplace Connect for 2024.
Please reach out to our support team if you have any further queries.
Nikki
If you are a Walmart seller and plan to have different images on Shopify than on Walmart, run from this app. I connected my listings hoping to just keep my inventory levels correct. Nowhere on the instructions did it mention or warn me that it would override my Walmart photos.
I checked Walmart and ALL of my SKUs images were replaced. I have very different images on Shopify vs Walmart. Now I need to spend hours going through and replacing them on Walmart. PLEASE ADD A WARNING FOR OTHERS
Thanks for your feedback,
For Amazon you can send offer information only or listing (offer and listing information) but this is no yet available for Walmart.
This is on our roadmap
We wish you well in all your future endeavours.
Nikki
If this worked than I would leave a great review however since I'm having the hardest time just getting everything to link up without this nice "AUTH FAIL" message I keep getting. So, no I do not recommend, it's been a waste of my day because that's how long I've been trying to set this up, with the directions given. I'm over it and I just give up, I guess I won't be selling my merch on amazon through shopify smh.
Thanks for your feedback,
We understand issues do arise, but we are committed to solving the issues as soon as possible.
We have reached out directly to discuss these further.
Nikki
Very bad support if you want to remove or update your products
Thanks for your feedback,
We have reached directly to offer an onboarding and provide further technical support.
Nikki
DO NOT SWITCH FROM LEGACY CODISTO! It has been nothing but trouble for us for switching to 'new' Marketplace Connect. eBay integration is broken and will not allow you to sync your existing catalogue. I expected better features and support now that Shopify took over Codisto. It is however, downgraded significantly in both areas. The features no longer work. And the support is ridicule as the agents don't seem to have a clue.
Thank you for your feedback,
We have now resolved this issue, the listings have been disassociated with the old account.
Nikki
Was hopping that now this was part of the Shopify family the app would improve they never mind taking the subscription fees but it’s very slow at loading. It has problems with categories, pictures and barcodes sinking between eBay and shopify. Customer services are quick to answer but have limited knowledge so it then takes many conversations backwards and forwards and we are still waiting for issues to be resolved.
Thank you for your feedback,
We have reached out to discuss these issues with you and working to resolve them as soon as possible.
Nikki
Doesnt load UPCs to Walmart
Worst customer service.
A representitive name Noel lied and tried to gaslight me.
We chose to do a price increase on Amazon in order to offset the Amazon fees. The app published the products in the original Shopify price. When I contacted customer service, they said tha the price the app sent was correct.
I send them screenshot showing that the price was wrong.
He wrote "One thing for sure is that the App sends the information/details to your Amazon Seller Central with the correct Prices. "
That was a LIE as the screenshot shows it did not.