Recenze (1 785)

Celkové hodnocení
4,3
Počty podle úrovně hodnocení
  • 84 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 10 % hodnocení s 1 hvězdami
3. duben 2024

Its been difficult to use this app

Rocket Krunch
Spojené státy
Doba používání aplikace: 11 dny
19. červen 2024

Lyn was fantastic like the app thanks you very much

Airsog
Itálie
Doba používání aplikace: Asi 2 hodinami
7. duben 2024

Just fantastic, kind, patient, and smart

Young Again
Spojené státy
Doba používání aplikace: 2 dny
6. únor 2024

Mark is the best customer service rep. He patiently with screenshots explained to me how to fix our Walmart connection. This man needs a raise, pronto!

PinkOrchidFashion
Spojené státy
Doba používání aplikace: 6 měsíci
18. březen 2024

Jae was super helpfull and quick

yora.com.au
Austrálie
Doba používání aplikace: 12 dny
25. leden 2024

The journey of listing on Amazon has presented its fair share of challenges. Recalling my experience with the earlier iteration of this application, formerly known as Codisto, which I utilized a few years ago to synchronize my secondary store with Amazon and eBay, the initial setup was remarkably user-friendly. The Codisto team, in that version, efficiently handled the configuration for my store, simplifying the entire process. The convenience of a straightforward setup, coupled with a manageable monthly fee, made for a seamless experience. Their proactive assistance during the platform setup was genuinely valued.

However, in the current version, the hands-on assistance that was once available has been replaced by a redirection to an extensive documentation resource. This transition places a higher demand on users to possess an advanced level of expertise to navigate and execute the setup successfully. Notably, the product listings exhibit notable shortcomings, including missing product photos and variants that fail to sync appropriately. This results in a confusing array of mixed-up images, where pictures from one item may mistakenly appear in an entirely unrelated product listing—such as finding ring images in a cushion listing, creating a perplexing and less-than-ideal situation.

Despite persistent efforts to understand and resolve these issues, the support received for other concerns has proven less fruitful. It appears that the support team may not be actively seeking new users, potentially hindering a smoother onboarding process. A more collaborative approach from the support team, providing assistance with the setup, could significantly contribute to user satisfaction and overall business success. Streamlining the setup process has the potential to increase user adoption, fostering a more prosperous ecosystem where successful businesses generate better income, ultimately leading to the app's success.

Très Elite
Kanada
Doba používání aplikace: 7 měsíci
Vývojář Shopify odpověděl 29. leden 2024

Thanks for your feedback,

It's important to know, understand and address any issues that may arise. We have reached out directly to offer a personal one on one to further discuss your concerns.

Nikki

17. leden 2024

The support from Ian was fantastic in resolving all the issues I was facing with Shopify Marketplace Connect. My interface with ebay is now 100% fixed after working in partnership to identify the cause and remedies. Thank you, I will certainly not hold back in getting support promptly in the future.

All Things Aquatic
Spojené království
Doba používání aplikace: Asi rokem
2. květen 2024

Schnelle Hilfe läuft alles Super

mm67shop.de 7/24
Německo
Doba používání aplikace: 5 dny
14. březen 2024

lynn was super helpful

Home Living Warehouse
Spojené království
Doba používání aplikace: 17 dny
21. leden 2024

Support has been very patient and helpful as my company goes through a bit of restructuring on the backend. They worked with me step-by-step to get my listings properly connected to new products and unlinked from old products!

Naturallow
Spojené státy
Doba používání aplikace: 4 měsíci