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We've come across a critical error with Amazon listings that the team here is having issues identifying and resolving. They have acknowledged the issues in their software. They are actively working on it, but the last issue we reported has gone unresolved after 2 months.
We are starting to question the technical aptitude of the team, but if something changes, we will update this review.
Thanks for your feedback,
We are actively working on your request, of which one error has already been cleared. We will continue to monitor and notify you once the other is completed. Please reach out anytime,
Nikki
This is the worst app I have ever used. The Etsy connecting is mapping discontinued products and keeps listing them on Etsy. I cannot find any way to stop this from happening. I delete them, they come back. Uninstalling the whole thing. It is unusable.
Thanks for your feedback,
We have reached out to assist in resolving this issue. We would love the opportunity to show you how our app works! We are available 24/7 - please reach out anytime!
Nikki
Disappointing . Glitchy with Walmart AND eBay. They should add custom app support or official BackMarket support for order management.
Thanks for your feedback,
We have reached out directly to offer personal assistance. We can provide a one on one walk through of our app and have you listing in no time!
Nikki
Terrible app. Cannot connect marketplace after 20 trys
Thank you for your feedback,
We have reached out directly to advise on how to proceed with connection.
Nikki
Very bad support if you want to remove or update your products
Thanks for your feedback,
We have reached directly to offer an onboarding and provide further technical support.
Nikki
If this worked than I would leave a great review however since I'm having the hardest time just getting everything to link up without this nice "AUTH FAIL" message I keep getting. So, no I do not recommend, it's been a waste of my day because that's how long I've been trying to set this up, with the directions given. I'm over it and I just give up, I guess I won't be selling my merch on amazon through shopify smh.
Thanks for your feedback,
We understand issues do arise, but we are committed to solving the issues as soon as possible.
We have reached out directly to discuss these further.
Nikki
The app works very bad on amazon seller account, service havent solved the problems sync amazon orders. Bad experience and after 1 month I canceled the app.
Thank you for your feedback,
The issue raised has since been resolved. We are sorry to see you go but would be happy to discuss any further queries should you decide to return. We wish you well in all your future endeavours.
Nikki
This app dont running very performant, the support is horrible. All imports are not correct, and only random correct. If you contact the support you get only ***** answers what are not related to the issue.
Thanks for your feedback,
Please reach out to support, we have an open conversation and have requested examples to help resolve your queries.
Nikki
Not sure its worth it. Doesn't map fields with Etsy, so some of them don't get imported, others get imported wrong.
I'm not sure this was worth trying out.
Since transitioning from Codisto to Marketplace Connect, we've encountered several issues with core functionality, including the inability to use HTML in descriptions, position photos, or fix variation pricing. This caused significant disruption, requiring 48 hours of downtime and 2 days to manually fix listing errors. While we appreciate the support team's acknowledgement of the issue, a faster resolution is crucial. We recommend prioritizing fixing these core functionalities and consider integrating with other listing management tools until stability improves. We hope Marketplace Connect can regain its potential as a valuable tool for eBay sellers
Thank you for your feedback,
We understand there were some issues with publishing, these have now been resolved. Please reach out if you have any further queries,
Nikki