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Broken link to ebay... second instance suddenly not working. previously selling on amazon and this app caused us to get banned from Amazon for breach of service. No warning. No alerts that orders were not coming, only by chance we checked. Bad service, stay clear.
Thanks for your feedback.
We have reached out to assist you with your eBay issue, to no avail.
We did reach out back in May, 2021 to advise of the order issue you were seeing ...
Codisto support assured me that that they had fixed and earlier problem and that Pryce Sync for Walmart could be turned off. After months of back and forth with support and countless hours of testing different options, they could not find a solution and not even an apology for the wasted time was offered. If they had just acknowledged that it didn't work from the beginning, I would not be leaving ...
Thanks for your feedback,
We do apologise if this has caused unnecessary frustration.
The price sync is part of the feed and is how our app is designed to work. To overcome ...
*Updated after Codisto became Shopify Marketplace Connect*
I am breaking my review down into issues that affect only Walmart, and issues that affect the Walmart, Amazon, and Ebay. A little background information about us, we have over 30K products on Shopify, have been selling on Walmart and Ebay for over 3 years, and Amazon for a little over 2 years.
Walmart Issues:
This is going to be my ...
Here we go again, couldnt understand why my sales on Amazon had dropped massively only to find that my variations on the products werent listing even though the app said there were no errors. I cant imagine how many £1000s i have lost , as always they have told me its Amazon to blame 16/11/2020. Our best selling item is no longer listing properly on amazon, Codisto have now said it must be my ...
Thank you for your review, and for continuing to use our Codisto App.
We are currently investigating your ticket request and will respond as soon as our findings are complete ...
*In response to the reply, Codisto seems to have a Donald Trump culture of blame everyone else but say they dont wish to enter the blame game. Again they maybe quick to reply but thats the only positive thing I can add. Awful just awful. Seemed to do the job for Amazon FBM on a small scale, appalling for ebay. Support team maybe be quick to reply but do not seem to understand how eBay works, they ...
Thanks for your feedback,
In this case there has been an ebay account issue. We are working with you to resolve this.
Nikki
A simple problem of adding our Google Merchant account to Codisto has cost us hours or time and $100's of dollars due to Codisto support messing up. Duplicated orders, duplicated ebay and google merchant accounts in codisto. 2 hours+ lost time and staff having to deduplicate orders in shopify and our fulfilment system
Total disaster.. all we wanted to do was add Merchant center to Codisto. Worse ...
Thanks for your feedback,
We have made some adjustments to resolve the issues you were facing. We have reached out to discuss these further with you, but no response has been ...
After working with many apps for years on Shopify for marketplaces, I can award this app for the MOST RELAXED ONE ever! For real, you know we have been fufilling the orders from our side on Shopify, then as we are cancelled/suspended due to NOT SHIPPING ORDERS.
Thanks to these guys as they say "SLOW API OF WALMART" has not been retrieving our tracking numbers to Walmart, it is really funny when ...
Thanks for your feedback,
Our engineering team has now deployed an update to resolve the issue related to order fulfilment and tracking number retrieval for Walmart.
Nikki
The app is very clunky. The sync with eBay is on-and-off. When it doesn't work, the app developer / support team has no way of figuring out why it's not working. Sync problems in turn cause other issues on eBay, including bad seller ratings due to inability to fulfil orders as a result of inaccurate listings, and shipping details not updating, leading to negative customer experience.
Thank you for your feedback,
If you will allow, we have reached out to organise a call to go through the steps of listing on eBay. We are committed to resolving issues as ...
Amazon works fine. If you try to connect Google market , they let you configure anything an after MANY hours of troubleshoots, youtube video, searching, they told me they do not support. They should just remove it. The agent who answered me just told me : no nothing we can do. Same thing for Walmart Canada.. They do not support. And if you are from Canada, you can not change the fulfillment ...
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Codisto Channel Cloud is now Shopify Marketplace Connect (https://www.shopify.com/marketplace-connect)
As we are in the migration process the legacy ...
I had a really bad experience with the customer service of this marketplace connector. If you encounter an issue that's not easy to fix, you'll end up exchanging emails which is a very slow way of troubleshooting. The customer service team should call you and help you solve the problem over the phone. I've been waiting for over a week just to get a basic issue resolved because I have to wait for ...
Thank you for your feedback,
We would be happy to offer an onboarding once we have a copy of the approved GTIN. Please reach out once this has been provided.
Nikki