Değerlendirmeler (1.977)

Toplam puan
4,3
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  • Puanların %83 oranındaki bölümü, 5 yıldıza sahip
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  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %11 oranındaki bölümü, 1 yıldıza sahip
14 Kasım 2024

Great experience! We are using the Support chat very often and always is someone available. Also via email are great people who are happy to help!

vidaXL-DE
Hollanda
Uygulamayı kullanma süresi:3 yıldan fazla
17 Ekim 2024

This app truly is a godsend if you want to manage your inventory and orders across multiple channels. I know that some folks have had trouble getting setup and run into problems. I did too, and my first review was initially 1 star. But their support team reached out to me and genuinely wanted to help with the issues I was having. I gave them another shot, we worked through the issues, and once I really had a better understanding, I was very happy with this app.

Captive Decals
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 ay
16 Ekim 2024

This solution is amazing! We switched from a costly third-party software to list our Shopify products on eBay, and this is a huge improvement. It lets us customise our eBay descriptions with HTML, making our store more appealing. We can map custom eBay fields to metafields, so we only need to create products in Shopify, and Marketplace Connect handles the rest. The continuous updates and new features make this software even more valuable.
The support is also amazing, Adrian and the rest of the team always help me out with issues, requests or questions.

Blackmore IT
Birleşik Krallık
Uygulamayı kullanma süresi:5 ay
23 Ekim 2024

Not a seamless experience, especially when it comes to Amazon, but certainly a lot better than individually managing each channel. And the customer service has been great!

Art Wise Premium Posters
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 3 yıl
11 Kasım 2024

Now I understand better how to use this APP after chatted with support. I find this APP is more valuable than when it was under Costido. Now I can manage my Amazon, eBay, and Walmart in one place.

Berkling
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 ay
31 Ekim 2024 tarihinde düzenlendi

The app works well. I had some issues arise of my own doing, and they were able to provide the extra support to help me resolve the issue. Thank you for your help Dom.

Ken's Sports, Inc.
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:11 ay
16 Ekim 2024

We received great support from Adrian today. He helped us fix an issue with a listing and order import. We use this app to manage all our Amazon orders and can highly recommend it.

Jungkraut
İsviçre
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
25 Ekim 2024

Dom was a super star helping me get everything right in my listings. I could not have done it without him. He was very patient and very detailed. My products published while I was on the chat with him.

Treezyn
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 ay
10 Ekim 2024

TL;DR - I would give negative stars, if possible. Constant issues with ALL marketplace integration product syncing. Support tickets repeatedly closed without resolution, lack of communication. You're going to waste a lot of time explaining the same thing weeks on end, time better spent on other aspects of your business; look elsewhere for this service.

I have tried all the available marketplace integrations via Marketplace Connect, excluding Target+ due to policy issues. Every single one of these marketplaces have not been able to function properly; SKUs will error out without warnings, images and other critical data will fail to update when changed within Shopify, the GUI is acceptable but not intuitive and differs from marketplace to marketplace rather than being consistent.

Support will reply quickly, however, they will pass the buck to someone else just as fast. You will not receive additional contact info when a ticket is allegedly escalated. After showing proof an issue is on Marketplace Connect's end via their own logs, they will deny the facts and point fingers at the marketplace. Over the course of a month and a half, a ticket will be closed multiple times without notice. Support will reply with generic responses with no additional information or progress status updates and ultimately choose to stop replying altogether after supposed escalations.

Highly disappointed with this app and wish it could accomplish what it says it does.

MillersMMMerch
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
6 Kasım 2024

It takes a long time to get your head around it but once the app is working its great, The support team especially Jeff have been fantastic. Thanks so much for your help :) x

Mysticum Luna Gothic Jewellery
Birleşik Krallık
Uygulamayı kullanma süresi:3 ay