Shopify Marketplace Connect

I spent a great deal of time trying to make marketplace work with Ebay...I think it should be made clear inside marketplace that an Ebay connection only works one way from Ebay to Shopify!!! Not from Shopify to an Ebay listings, this frustrating and disappointing to say the lease!

Marketplace Connect has been brilliant for our store. It takes all the stress out of managing listings across different marketplaces and has saved us so much time. The syncing is clean, the interface is easy to use and everything just works the way you want it to. The real standout has been the customer service team. They’re fast, friendly and genuinely go out of their way to help .

Very useful app. Although it is a bit tricky to list products on Amazon correctly, I can still successfully use it to import orders and link my items. Customer support is great; namely Joshua, who was helping me to figure out some errors and made the whole process a breeze. Thank you for the assistance.

Die App hat ihre Herausforderungen und ist nicht auf Anhieb intuitiv. Sobald man sich jedoch eingearbeitet hat, funktioniert sie wirklich gut. Mein Tipp: Man sollte die Zuordnungen erst dann bearbeiten, wenn man sie wirklich versteht – sonst zerschießt man sich schnell sein Listing. Experimentiert lieber direkt in den Angeboten beim jeweiligen Produkt; dort lassen sich alle wichtigen Einstellungen sicher vornehmen. Bei Unsicherheiten hilft der Live-Chat kompetent weiter.

I’m not very tech-savvy, so I often reach out to the CS team whenever I encounter an issue. They have been very helpful and responsive. I especially appreciate that they provide screenshots to clearly show where the problem is, which makes it much easier for me to understand and resolve the issue.

So far, four of my inquiries have been handled smoothly. I truly appreciate their support and assistance.

Die App wird damit beworben, auch für die Intgration von etsy geeignet zu sein. Für Neukunden ist jedoch nicht einmal mehr eine Verbindung zu etsy möglich., da laut Support die Unterstützung von etsy schrittweise abgebaut wird. Absolut unbrauchbar.

Support won't help at all, import is delayed by hours. The only answer we get from support is we have to much orders which isnt the case or they tell us orders aren't technically importing late if they show up within 24 hours. Looking into alternatives

UPDATE: MAY 7TH

STILL NO RESOLUTION. SUPPORT STOPPED RESPONDING ENTIRELY. THEIR ONLY SUGGESTION THIS ENTIRE TIME HAS BEEN TO PRINT LABELS THROUGH THE THIRD PARTY PLATFORM. THAT IS NOT A FIX. THE CASE WAS SUPPOSEDLY ESCALATED TO THE DEVELOPMENT TEAM AND WE HAVE HEARD NOTHING. NO UPDATES, NO TIMELINE, NO ACCOUNTABILITY. IT IS CLEAR THEY DO NOT CARE ABOUT THEIR CUSTOMERS. COMPLETELY UNACCEPTABLE.

Worst Expierience so far. App on phone is not useable. Plenty of errors while importing products to Stores. Hard to figure out what the problem is.

Randomly killed my Etsy Store last week. Lost all my listings and Ranks on Etsy. Since 1 week they keep telling me they trying to figure out what happend and the team is working on it. Nothing happens. I did lost a lot of money to them and also had to pay 0,20$ for any new listing i had to do without them. Support takes days to answer and you get these no sense answer that they are aware of the problem and trying to help.

If you dont wanna loose everything you build up, dont use this app. At least not for Etsy...

This app makes selling items from your Shopify store to eBay a breeze. The best part though is the Live customer service. All customer service agents we have dealt with have been excellent in communication & solving any issues.

An easy application to use and sync products to your Marketplace account. We use this to link our shop to a multi-brand eBay account and all is working perfectly. Mark M was extremely helpful in providing information around eBay listings and how to deal with refunds/returns from that platform. 5 star customer service. Highly recommend!