Değerlendirmeler (1.886)

Toplam puan
4,3
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  • Puanların %10 oranındaki bölümü, 1 yıldıza sahip
21 Aralık 2022 tarihinde düzenlendi

So far, so good! The support team is great - app couldnt do what i needed and within 30mins it was updated with the perfect fix :) thanks!

White-Balmer Shoes
Kanada
Uygulamayı kullanma süresi:2 gün
Shopify yanıt 4 Ocak 2023

Thanks for your review!
So glad we were able to resolve an issue efficiently! Our support team is available 24/7 please reach out anytime!

Nikki

9 Kasım 2022

0 not option: Walmart integration broken, support useless The core of this product is to sync inventory/orders, well it cant do that for their Walmart integration. It does not work. You will not find information anywhere about this major issue unless you install the app, spend 2 days configuring and then open a ticket. Then they tell you, yea thats broken... Any reputable company/product would be responsible and notify users/customers there is an issue. How this app got so many 5 star reviews is amazing, seems suspicious.

Sole Cart
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
Shopify yanıt 17 Kasım 2022

Thank you for your feedback,
We accept there was an issue, this was raised with our development team and has now been resolved. This had not been reported by other users and therefore we were not aware of it. We do hope your continued use of our app will help change your view in the future. Please reach out anytime.

Nikki

14 Ocak 2023

This app is not bad except for double-up listings. When we remove it this app keeps re-adding causing confusion.
Expensive.
Maybe better for busy businesses but not for micro business

Earth Fire Wind Water
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 2 ay
6 Ekim 2017 tarihinde düzenlendi

Top quality people, easy and courteous

Aerospace Surplus Net
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 gün
7 Eylül 2022

Best customer service ever! They help you, until you solve the problem! Prince was a great help! Thanks a lot!

Debbie Katz
Almanya
Uygulamayı kullanma süresi:2 gün
24 Ağustos 2023

I recently tried out the Shopify app "Shopify Marketplace Connect" to facilitate the upload of my Shopify products to Amazon.in.

Unfortunately, my experience with the app has been quite disappointing, primarily due to two key issues. I encountered significant challenges with the customer support provided by Shopify Marketplace Connect. Specifically, I needed GTIN approval as per the app's requirements.

However, I already possessed brand and category approval under Toys & Games on Amazon. In this situation, Amazon offers a straightforward solution by allowing the creation of an ASIN through the "we don't have product id" option. This contrasts starkly with SMC's insistence on GTIN approval. As a user, I anticipated a more adaptable approach that aligns with Amazon's existing systems and approvals. The lack of flexibility in this regard greatly hindered my experience. Furthermore, the app exhibited issues related to image quality and capture.

One of the app's intended purposes is to simplify the process of uploading Shopify products to Amazon.in. However, I found the app to be needlessly complex and difficult to use. I believe that its functionality should be more intuitive and user-friendly. Furthermore, I found it easier to utilize bulk upload via Excel to transfer products from Shopify to Amazon.in. This ease of use in the manual method contrasts sharply with the cumbersome nature of the app.

Taking into consideration the poor customer support, limited flexibility, image quality concerns, and overall difficulty of use, I have decided to uninstall the "Shopify Marketplace Connect" app. For those seeking a seamless and efficient means of uploading their Shopify products to Amazon.in, this app proves to be time-consuming, inefficient, and, in my experience, a waste of money. I do not recommend its use, especially if your goal is to simplify the cross-platform product uploading process.

Overall, my experience with "Shopify Marketplace Connect" has been far from satisfactory. I hope that future updates address these issues, making the app more user-centric and aligned with the needs and systems of online marketplaces like Amazon.in. Until then, I will be seeking alternative methods to achieve my product uploading goals.

PATOYS
Hindistan
Uygulamayı kullanma süresi:Yaklaşık 1 ay
Shopify yanıt 29 Ağustos 2023

Thank you for your feedback,
Amazon provides no access via API for us to know that Brand registry/GTIN exemption has been granted for the categories/brands you have applied for.
Without this requirement non qualified merchants would look for a way around potentially listing thousands of items against Amazon regulations. Our aim is to protect our merchants and their brands.
You can see from many reviews our support team have an excellent reputation and are available 24/7.
We have reached out directly to offer step by step support if required.

Nikki

30 Ağustos 2023

Be veeeeeeeeerrrrrry careful if using this app for the first time to connect to your existing Etsy store with active listings.
We previously used a different provider to connect our Etsy shop and Shopify store, and had 300+ active listings in our shop. That provider charged $50+ per month, so we decided to try this app due to the lower cost.
Added the app to our store, connected our Etsy shop, and allowed it to automatically match up our existing Etsy listings with the corresponding products in Shopify.
Without us setting the app to make any changes to the existing listings, it automatically did the following to EVERY SINGLE listing in Etsy upon linking the Etsy listings and Shopify products:
1. Overwrote every existing Etsy product title with the Shopify product title
2. Cleared out every single Etsy product attribute and product tags for every listing
3. Reset the prices on every Etsy listing to match the prices in our Shopify store
4. Changed the Etsy category for every listing to 'Accessories'
5. Changed the units of measure for product size and weight from imperial units to metric
Additionally, it began automatically creating Etsy listings for every Shopify product that didn't already have an Etsy listing linked via SKU. This resulted in about 60 unwanted Etsy listings being created (and 60 additional listing fee charges from Etsy). It also marked every new listing as a 'Featured' listing in our shop.
Essentially, the app has completely DESTROYED our Etsy shop, which had over 3000 sales, an average 5 star rating, and many followers that consistently reordered from us. In addition to the costs from the unwanted listings, we are also losing hundreds, if not thousands in sales revenue, and incurring an extreme amount of labor as we have had to put our shop on vacation while we manually rebuild over 300 Etsy listings one by one.
BE VERY CAREFUL WITH THIS APP!

Mels Crafty Mojo LLC
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
Shopify yanıt 7 Eylül 2023

Thanks for your review,
We are sorry to learn of the challenges you are facing. We are in the process of resolving the issues with Etsy. We genuinely value your feedback and will continue to reach out and update.

Nikki

25 Ağustos 2023

This app needs a mandatory tutorial video before using.
I downloaded this thinking it was an actual Shopify app, not Codisto. It ruined my Etsy storefront completely. When I enabled the products in the app it created new listings on Esty and cost me SO MUCH MONEY. I currently haven't been able to log into this app to make changes for TWO DAYS. This is absolutely unacceptable.

Prohibition Soap LLC
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:30 gün
Shopify yanıt 31 Ağustos 2023

Thanks for your feedback,
We value the input you have provided and highlighted issues we are now resolving. We will notify you directly on further updates.

Nikki

27 Mart 2019

Links eBay sales to Shopify as wanted, and the app support was prompt and helpful when needed. Would recommend. Backend could be more simple to use, with so many credentials needed to add to products

Bealtaine Fire
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 1 ay
29 Mart 2022

Customer service is amazing and very responsive. Jason helped me install the app and ensure all my product was syncing correctly. The app is great for large stores with heaps of SKUs and makes listing to eBay very easy.

Kings Comics
Avustralya
Uygulamayı kullanma süresi:1 gün
Shopify yanıt 4 Nisan 2022

Thanks for your review!
Amazing words, thank you. Jason will be grateful and we're glad our app has worked for your "large" store too 😎 Please reach out anytime!

Nikki