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Great customer support, but there are a ton of things that I asked that they could not provide an answer to. For example, if u have an error on one of your listings, it doesn't say which field isn't correct or what u need to fix exactly. Then on the Amazon side, a product with an error would show up as active on Amazon, so there are definitely some bugs, and customer service doesn't know the answer to most of the questions I asked. The new UI looks good tho :)
it asked me to update the App and when I clicked update it uninstalled its self now it won't work. I need assistance.
I tried Codisto, Export Feed then finally Koongo. Koongo was by far the simplest to set up and sync so I went with that. This one does work as does export feed. i would download all 3 and see which one you prefer. I would think Koongo would be best for the vast majority.
correction: the app itself remains slow, however with a little practice you get to fix the gaps that the guide does not mention. There remains an app which, by paying for it, does not return the satisfaction of completeness, after all we are talking about e-commerce, on google I manually modified 600 products because with missing information, not supported by shopify, on amazon I will have to manually enter the products and then connect them to the app, which without the asin codes you do nothing, but the codisto app doesn't explain it well. It's just an analysis and linking application, demanding even for what it offers.
should categories in multiple products be put to each individual product? yes.
Was the developer first rude and then kind? Yes. You have the right to review by expressing your opinion. If other sellers have found it good, good for them.
Created ebay account with codisto, no code to apply: products not visible due to the NON-seller account from the app created, Walmart? Only if you're based in the US? option blocked? This isn't the app's fault though.
However, it shouldn't be called multi-channel selling but a linking showcase.
All in all though, for what it offers... it works. ps. don't blame the customers who find errors, it's not the caches fault... spend more time fixing the application.
Dearest Nikki, I see you are arrogant about one star reviews but you have 39. Please do not contact me unless asked otherwise it is called harassment. I blocked calls, don't make me block emails and report you.
I tried this App and did find it useful. Although I then found out about the 1.9% transaction fee on top of the monthly fee for the Flexi. Deleted immediately!
We thank you for commenting that you found the app useful. But we are confused by your comments on pricing. Our pricing is very transparent - there is a 1.9% transaction fee on the Flexi plan only (all our other plans are fixed prices). This is stated on our website, in the app store listing, and on the plan selection page in the app itself so we are unsure why you were surprised by this and point out you were able to change to a fixed priced plan if that was cheaper for you at any time.
I run eBay and Shopify stores with 2,000+ Products. Using Codisto was a terrible experience for me. I wanted to sync quantity and item info between the stores. Currently using Inkfrog - Codisto erased all eBay item specifics through the import. Really unclear that the eBay item specifics are part of the listing description portion. It also couldn't match products very well (even though they have the exact same - identical titles). Because of this, Codisto mixed up a bunch of product titles with the wrong pictures / descriptions and many of our items have sold for the wrong prices to confused buyers. It also appears that it would be a lot of extra effort to enter eBay item specifics into the Codisto app (you have to type them in, there's no drop down or quick-click like on eBay). Maybe this app could work if you are starting fresh and don't have any existing prodcuts.
Unfortunately the mixed up product titles, pictures and prices as well as the template also got imported into our Shopify store. Now spending hours trying to erase their HTML garbage. Wouldn't recommend if you already have anything setup and working.
Whilst we're sorry to hear you experienced problems, these were caused by user error where you have ignored in app messaging and also specific customer support advice.
When linking existing eBay listing, the app provides you with a clear choice whether to use eBay settings (values on eBay) OR Codisto settings (that either uses Shopify values or specific Codisto values). To retain eBay values (because you don't have the data in Shopify) you have to link using eBay settings. If you link using Codisto settings and you don't have the data in Shopify then the Item Specifics will be blank.
Regarding the HTML, to be clear Codisto does not update Shopify hence that part of your review is inaccurate.
Regarding the HTML 'mess' your refer to on your eBay listings - that is easily avoidable. It is caused by eBay providing a 'description' when linking that contains your written product description AND any HTML that was on your existing listings (it would be great if they could supply those elements separately but they can't). Hence, if you use the eBay settings on linking for Description, it already contains HTML. Avoiding the problem can be done in two ways:
1) Use our blank template with your HTML description from eBay. If you use our standard template that contains HTML you end up with HTML inside HTML which will cause the eBay listings description not to look right.
2) The alternative, that most merchants use, is to simply have clean product descriptions in Shopify and simply use Codisto settings with our standard template. This avoids all the drama caused by eBay's inability to provide clean product descriptions. (You can use an CSV import into Shopify or look for a separate importer app to import data from eBay to Shopify directly then use Codisto to keep everything in sync).
Regarding mixing up titles with wrong pictures/descriptions - this again is inaccurate - Codisto does not link listings automatically. All linking needs reviewing by the users and accepting before anything is linked. The only way, what you describe can have occurred is by you linking the wrong product to the wrong listings.
Regarding "Codisto didn't look good in either store" - this is inaccurate - again Codisto can't affect your Shopify products and store - it only updates eBay listings. The eBay listings not looking good is covered by the points above.
Regarding "Codisto would require us to enter all the information over again into the new Codisto system" - this again is inaccurate. Codisto doesn't require you to enter all the information again into Codisto - the idea is you have that data already available in Shopify. But even if you don't we provide a way for you to use the data you have already on eBay (you just need to use the settings correctly).
We have helped thousands of eBay sellers link existing listings to Shopify products successfully because our process for linking listings is very robust. A large percentage of our uses are existing eBay sellers not just new sellers. We are always trying to learn and improve our user experience but after providing a robust in app flow and also specific customer support advice we aren't sure where we could have provided an improved experience in this case.