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"Rain" did a wonderful job of explaining my issue and providing a quick fix if it ever occurs again on other products—a great attitude for a confused customer. got me back on track.
Thanks, JIM
myconservativemugs.com
We had so many issues with syncing to Etsy and lack of good support we have moved to Woocommerce. When shopify updated, it changed all our listings from LBs to grams... and removed the weight from our Etsy store completely. The support had us unlist everything and list it back, which cost us money... plus HOURS to try and fix everything. Their solution was to change our Shopify Marketplace listings to grams. It then caused our Etsy store to believe we were overseas, which then caused a whole other issue for us. This has been the worst!
This review is for the ebay sync. Most features work well and sync properly. The 2 starts is due to there lack of support and assistance. For eBay Motors Parts and Accessories, we have been having issue with the Epids information in the app, not populating on the Ebay listings. Our first communication was on July 25th. Since then I've requested an update to the issue every 3-4 days. I've yet to get any answer to the issue besides its been sent to the DEV team. This is an important issue, as car compatibility for car parts on eBay is a huge way for listings to get shown. HELP ME!
App creates order for FBA but does not updates Shopify inventory. HORRIBLE APP
Thanks for your feedback,
When a fulfilled by Amazon order (FBA) is created on Shopify, Amazon automatically adjusts the inventory of the product from their Fulfillment Center.
Therefore, Marketplace Connect does not need to make any adjustments, as Amazon handles the inventory updates.
Please reach out if you have any further concerns,
Nikki
It closes my account automatically. When I reopen account it shows it's all good, but once I leave the page, my acc. got shut down again. When I reached out to support and explained. They answered by "acc. is closed". When I replied by explaining again, they just ignored me. BTW, my one product is "publishing" to Etsy for 2 days. And app is super slow. Not sure how they managed to receive so much good reviews.
Thanks for your feedback,
The closing of the account has now been resolved, please reach out anytime for assistance.
Nikki
perfekt! es funktioniert alles so, wie es soll... sicherlich wird man erstmal vor lauter informationen erschlagen, aber wenn man sich einmal eingearbeitet hat, funktioniert es einwandfrei!
Adrian hat uns hier sehr gut geholfen!
Vorschlag. vllt ein paar mehr Templates zur auswahl stellen.. gerne auch in anderen sprachen.
Awesome support, they were quick to help and identify the issue and give me a step by step how to fix.
Poor customer service response times, doesn't want to help you resolve the issue. Same issue unresolved for a week now.
Great fast service. Dom is the best
Worst Support, Worst App, Lyn was not supportive at all. I was unable to list products on amazon. Contacted Supported and Still No Help, They asked for a document that doesn't even exist.