Marsello: Loyalty, Email, SMS

I've been using the app for about a week now, and I am thrilled with it!

It is SO easy to set up.
It has an amazing functionality even at the lower levels.
Support is INCREDIBLE - the staff are so helpful and really know their stuff!

Most importantly... My customers have responded really positively to it, and it has given me a competitive advantage that the others don't have! :D

My clients really like using the reward system, and it's really easy to use. I'm pleased with it. They are also very fast at responding to issues I've had.

I have cancelled this app but I still need to pay the monthly fee? can you pls tell me why???? This shouldn't be happened. pls don't charge me for anything as I don't use your app anymore. I put it on inactive by 30 July and wasn't available on my website since that time. This is illegal!!!

I initially got this app for just a reward program, but since enabling it they have added many many more features that will def help me retain customers!! Cant say enough good things! I highly recommend!

Really useful application. Got lot of positive feedbacks about it from our customers. Had some problems to translate several forms to hebrew. Order of the words gone tangled and it took some time to fix it :/

*EDITED TO CLARIFY*: Doesn't work if you have mailchimp *popup signup form* installed. Support responds quickly, but so far they've just responded with "it doesn't work with mailchimp's *popup*, youll have to disable one or the other." and no actual fixes. I wouldn't pay for this app, but I'll continue to use the free part since shopify apps charge way too much for simple functionality, and I can't find anything else worth the cost.

So far, so good! I just set-up my account. It was fast and easy. Plus, there are so many informative articles if you get stuck. Awesome job!

If it's too good to be true - it usually is. I am sad that I need to update this review and warn against using Marsello for the short term. The email campaign feature is garbage. Two weeks in a row now it has crashed after attempts to send strategic marketing messages to segmented customers. I have worked with the developers but unfortunately responses are not timely (24 hours +). The rewards program is adequate for the current price point but without an effective email marketing integration you are restricted in the strategies you can deploy to exploit the program. There's no point having a rewards program for the sake of charity. One hopes the developers at Marsello know what they're doing but if they do, they are doing it at the expense of people like me. (well, not anymore)

This app is so much more customizable than all the other rewards apps I've tried, and their customer service is great!

This app is very easy to set up and user friendly. Can't wait to see extra sales.