Recensioni (384)

Valutazione complessiva
4,4
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 7% delle recensioni ha 1 stelle
26 settembre 2018

The app was simple to set up & has been easy for customers to use. There are some small bugs but overall the app has been very useful & my customers are enjoying earning discounts.

Emmeline By Design
Stati Uniti
Oltre 4 anni di utilizzo dell’app
Data modifica: 12 ottobre 2023

Updating my review from 2019. I'm still using Marsello and still loving it. They continue to update the app to keep it fresh and competitive and their customer service is very responsive. Top notch all the way around. I highly recommend this app!

I use this app. for automated e-mail campaigns, triggered e-mails and the loyalty program. So far I'm very satisfied with all of the features. Everything is working smoothly and I've had really good response to the 'recover abandoned carts' and 'win back lapsed customers' e-mail triggers. I've tried quite a few different automated marketing platforms and I'm the happiest with this one as it works well and is affordable.

CastleWare Baby
Stati Uniti
Oltre 4 anni di utilizzo dell’app
Data modifica: 15 novembre 2018

I’m loving the high-tech, convenience of this app so far. Just installed it but very excited I did!
I like the rewards/loyalty programs! I’m sure it will bring amazing business to our website

Foxy’s Leotards
Stati Uniti
Oltre 4 anni di utilizzo dell’app
21 giugno 2019

We LOVE Marsello! Easy install, easy to use, AWESOME customer service! We've been using this for a while for just our rewards program and are very happy with the program and the email flows, and now we're using Marsello for all of our email marketing. The segment creation feature is so easy and useful! Thank you, Marsello!

The Green House Boutique Clothing, LLC
Stati Uniti
Oltre 4 anni di utilizzo dell’app
Marsello ha risposto 23 giugno 2019

Thanks so much for your review. We are glad you're loving Marsello and the new segmentation features. Stay tuned for more exciting features coming soon!

4 aprile 2019

So good so far, just install the app this morning and it seems to be worked well. Nice and simple app. make my site look much more professional. Check out my website for an example.
www.pink-panda.store

Pink Panda
Stati Uniti
Circa 4 anni di utilizzo dell’app
Marsello ha risposto 19 aprile 2019

Thanks for the review :) Love how your pink loyalty widget matches your brand perfectly!

Data modifica: 1 aprile 2022

Update 01/04/22: Marsello team was quick to respond and provided me my customers data as requested. They were considerate to offer me some generous offers on their plan so that I could have time to decide if Marsello is right for my store. I’ll update again and review the app itself once I’ve come to a decision to keep Marsello or not.
_
Been using this app since the beginning, but my account was suddenly ‘paused’ because apparently the plan that I was on is no longer in existence. No notification, no reminder, no warning whatsoever. I’m left in the blue with no customer points information and was informed that I would need to reinstate the account to retrieve the information and the plan is way out of my budget. I’m now awaiting for their follow up to see if they could at least provide my customers points information.

OilyPod
Malaysia
Circa 4 anni di utilizzo dell’app
Marsello ha risposto 25 marzo 2022

Appreciate the feedback regarding your account. I understand the support team sent through your customer points information and has tried to reach out to you about reactivating your account.
As you surpassed the free plan customer limit, it is requiring you to upgrade to a paying account to use Marsello.

Hopefully, we are able to hear back from you soon and can find a solution that works for you.

31 maggio 2018

We see sells for this app on a weekly bases. It works...just need to be patience.

Thanks,
https://www.betterthanbows.com

Betterthanbows Com
Stati Uniti
Circa 4 anni di utilizzo dell’app
28 settembre 2018

We just started using it but it offers exactly what we were looking for. Can't wait to see results!

Lace Magnolias Boutique
Stati Uniti
Circa 4 anni di utilizzo dell’app
Data modifica: 11 luglio 2019

I think it's an amazing app. Browsed all features, think they are really smart &sweet. Once my biz is getting better, i think i will definitely use pro version to activated all features. Think they are so useful. It will save a lot of effort for shop owners. At present, i got a lot of traffic, while the bounce rate is pretty high, and no conversion at all. Think these feature will help me a lot

Mabaoha
Cina
Quasi 4 anni di utilizzo dell’app
26 settembre 2023

I've been with Marsello for a few years now and they are constantly looking for ways to improve and add new features. Their support team is amazing with prompt replies. I love that I can integrate our loyalty program with email all in one app! Highly recommend them instead of working with a few separate apps.

TinyBitz
RAS di Hong Kong
Quasi 4 anni di utilizzo dell’app