Marsello: Omnichannel Loyalty

Extremely responsive customer service, and user friendly for a small business who doesn't have a lot of time to manage a database, but wants the power of data to inform decisions and marketing.

Simple, easy to use, customers love it!
I use it primarily for customer loyalty rewards. It is easy for customers to redeem, and easy for me to manually adjust when needed.
I need to investigate some of their new features as I'm sure they are just as good.

Since we've started working in VEND, Marsello as a customer loyalty tool was the first tool we found and we've stuck with it through this whole time. Most features are easy to access, set up and versatile in use. When our E Commerce store lunched this year, Marsello is the first app we integrated into it as well. Last but not least, the support team is the most helpful wonderful professionals we've had the opportunity to work with.

Had a few issue with the widget, Marsello have solve the issue for me and they are kind enough to add additional days to the trial period. Highly recommend this app and their support

Really good app so far, Looking forward to seeing how it works!

I have a somewhat complicated business model (selling clothing subscription boxes where customers can return what they don't want), and it was hard to find a loyalty program that could meet my needs. While this one doesn't do absolutely EVERYTHING I need it to (because it doesn't integrate with the subscription billing app I use), it comes pretty darn close.

AND the customer service team is incredible (thanks Kat!). When I needed the ability to offer partial refunds and therefore rescind partial points, they MADE IT FOR ME. Like, they said "Hang on, we'll build that for you." WHAT? Who does that? They do, and I'm so grateful!

i used this app and it is the best for automation. the amount of functionality you get for free is totally amazing

This is by far the best loyalty app on Shopify. I've tried several of them, and none of them compare to Marsello. The others either look bulky and unprofessional, or they are severely limited on features. Marsello's pricing is very straightforward and fair, and I was able to customize my loyalty program exactly the way I wanted. Their support team is great too. Keep up the awesome work guys!!!

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Easy to use and I like how customers can earn points by liking your social media sites.

Hi guys, the customer service is the best ever. They have articles with step by step instructions. So functional. I never felted alone. Thanks, Kat you are the best!