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Hello, nice job ! but it will be cool to use this product only with POS with a "vip card member for exemple, for a specific type of customers add like permanent advantages for any purchases.
The best loyalty app I've used. Best customer service I have had with fast responses 99% of the time. Always releasing new features like abandoned cart recovery with some cool features that will be sure to win customers back to your site time and time again.
Great help! Very quick and efficient. Really enjoy working with John and the other friendly staff from the support team.
Marsello's service is amazing in particular Rohelle Treymane, she is so efficient and helpful with outstanding follow up emails. Her service couldn't be better! Everyone is very helpful, product is great and they actually develop many of our suggestions! Keep it up!
A very easy to app to install and use!! They are also very responsive and helpful. Definitely recommended
I have used a few marketing Apps over the years, but Marsello is different and by far the best I have found - Ease of use - Segmentation - Loyalty rewards and more the list goes on.
I have a Bicycle store and being focused on service I have found that over time now customers are coming back and asking for their loyalty points to be redeemed for our Free services.
All I can say is try Marsello ! it works.
Kevin
Papanui Cycles
NZ
Thanks so much for your review. It’s Matt here, one of the Co-Founders, it’s been an absolute pleasure to have you on board the last few years! Thanks for your ongoing support 😊
The more I use this app, the more cool features I find! It's super simple to set up, keeps track of everyone, and allows you to manually adjust points (great for those customers who bought from us right before we installled the loyalty program!)
There's also a huge help section that contains tons of articles on "how to", including setting up a permanent page on your site, marketing, etc. Unlike some other apps we've tried, it's not a free trial or severely limited options- you can use this app fully for FREE. There are a few minor things that you get with the paid app, but it's great to have a wonderful loyalty program even when you don't have lots of customers (yet.)
Thank you, thank you, thank you! :)
Shari, http://ilovesmallstuff.com
After weeks of researching marketing apps, Marsello answered my questions honestly. Even with some of their features in beta mode, I found them to be one of the best email marketing and loyalty apps for the money. Their tech support is absolutely amazing. I had an issue setting up an one time marketing campaign and I was pleasantly surprised by the response to help solve the issue and the follow up to make sure everything was fine. I highly recommend Marsello for email marketing and your loyalty program.
Thanks for your review. We are glad you're loving Marsello and we are always happy to help!
We use Vend in store and wanted to find a product that would allow our customers to utilize loyalty both in store and online, we found that Marsello was the one! Not only because of that they also have a awesome email marketing campaign that we have massive results with, if you haven't jumped on the email marketing yet then Marsello is the one to go with, you can also send out SMS to customers. We have just started using the google review part of Marsello to allow our retail store more to receive great feedback and move up the google pages/ reviews. The customer support has be great as well!!
Thank you so much for the lovely review. It’s great to see that you’re already seeing positive results from Google Reviews and that you’re enjoying our other features! Please don’t hesitate to reach out if we can help with anything else 😇 . Thanks again from the Marsello team.
Easy to use - most templates and automations are already set up and ready to go. We will see how it goes.
Thank you for your review!