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So far. So good. Customer service is 100% awesome! I'm just beginning to use it and uncover all the good stuff it can do!
Very high-quality app. Not only is it beginner-friendly, it is also very professional. I would highly suggest using this app.
This app is a must have for both Shopify and POS.
Customer service is amazing and very reactive.
Translation was coming in a week after I ask for.
They also added some special features we need.
Many thanks for Brady and his team.
Dominique
https://jmlegazel.com
owner and founder
We tested a vary of Loyalty Programs for POS, including Sweet Tooth, Smile, and a few more but none of them have the ease of functionality like this App.
The email notifications, no need to sign up for an account to collect points, all make this App a must if you're running an in-store Loyalty Program.
There are two problems, one big, one Little.
The big one is that the app is not mobile friendly.
The little one is that i would love to have more freedom on the design. :)
Horrible app. They charged me for both the Advanced Plan and the Basic plan after I uninstalled the app. They'll try to scam you out of your money any way they can.
Edit: They ignored my requests for a refund for the month's subscription to their Advanced and Basic plan, but contacted me and begged me to remove this review after I left it. They refunded me for the Advanced plan but not the Basic plan, despite the fact that I am not using their service at all. They have since continued to send me email after email asking me to remove my review so that more people will sign up so they can make more money. Enjoy!
Now that we can finally reply to this, we are happy to report that now our users can try our paid plan for free for two weeks, with no need to confirm pricing until after the trial. So now you don't need to worry about being billed after your trial ends if you don't want to pay. We are also more than happy for our users to make use of our free features 😊 We've also reviewed our refund process with Shopify.
this pp is ao eascy to use and really helpfull
still testing it out but I like it so far
Does not work for one-off campaigns as keeps sending out the campaign - there is no way of stopping it. No way to edit pre-existing email campaigns. Customer support take a long time to respond with an answer (I've been waiting 2 days to find out why my launch campaign email contained a malicious link input by Marsello).
Thanks for following up here. Our support team has been looking into why your https link populated a http link and have been trying to reach out to you.
i am still ne to this app, but its very misleading, there is nothing in the free version of this app? i don't know why they are claiming that with free you can do so and so, unless i don't know how to use it
Thanks for getting in touch. You can see accurate information about our pricing on our Shopify listing and at marsello.com/pricing
On our free plan, you can create a custom loyalty program to start rewarding your customers for ordering, giving you their information, referring friends, etc. This is a great place to start your retention marketing strategy.
Our Pro plan offers more advanced features, including email marketing, extra customization, and feedback collection to take your retention marketing to the next level. We have a 14-day free trial so you can see if this is right for you.
I’ve sent you an email with some suggestions on ways you can make more use of our free features and some things to try on our free trial if you decide to give Pro a try.