Değerlendirmeler (791)

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10 Mart 2017 tarihinde düzenlendi

So... After removing McAfee Secure badge I've seen exactly no difference in my conversions.

My sales even increased since... A lot.
One less pop up in the page.
Less noise.

What's more...
I've removed the app from my Shopify store and they still continued to charge my credit card for all those months that I had removed the app.

So now, I'm trying to figure out how to get my money back.

I hate ...

Nanukhardcases
Kanada
Uygulamayı kullanma süresi:Neredeyse 2 yıl
1 Nisan 2020

The app works, but the company's policies need work. I recently closed my business. I had paid for an entire year's service. My closure was in the 4th month, and since they wouldn't be providing any service for the final 8 months, I asked for a pro-rated refund. The developer responded with a curt - "We have a 30-DAY refund policy and it is past the 30 days". Horrible response in my book, and a ...

FitCapri
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
TrustedSite yanıt 3 Nisan 2020

Thank you for your feedback and I'm sorry to hear you had a negative experience. Someone from our Customer Care team will be reaching out to you directly to help resolve this ...

6 Temmuz 2019

Terrible support! Have emailed support due to cancellation of our subscription. They offered no solution whatsoever. We pay our subscription through Shopify and now they want us to pay them directly. Have also called their support a few times and just no people to talk to directly.

TechwareCity
Avustralya
Uygulamayı kullanma süresi:1 yıldan fazla
TrustedSite yanıt 15 Temmuz 2019

We're sorry to hear you've had trouble getting ahold of us. We're located in San Francisco, CA and it looks like you're located in Queensland, Australia, which may be why you ...

31 Ekim 2019 tarihinde düzenlendi

Bizarre. I get approx 50k visits pcm, but have a conversion rate of 2%, and barely any profit. This is typical for many shopify stores, esp those in their first year like me. To use this app, I would be paying around 375 USD pcm....! how does that make any sense? the price plan structures are way out of kilter with shopify. Very poor value for money.

Furbaby Friends Gifts
Birleşik Krallık
Uygulamayı kullanma süresi:1 yıldan fazla
16 Ocak 2017

It says from $0.00 a month - but Shopify have slapped me with a $49.00 monthly charge - What the....!!

Beautyhairuk
Birleşik Krallık
Uygulamayı kullanma süresi:1 yıldan fazla
27 Mart 2018

One of the worst incompetent company's out there, support employees thinking owning the company and behave like it.

Be aware and go somewhere else. Feels still like the founder is involved which you might have fun reading his story's when you use google.

Codepal 3
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
16 Ocak 2018

Agreed to free trial. Have emailed now three times to let them know I do not wish to continue. No reply. I would not be surprised if they charge my card, which I will surely dispute.

Theofficecake
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
1 Nisan 2019

I used this APP,Supporting team is good,I am upgrading member and I am paying per month USD $39.00 From December 2018,past 4month's,No single visitor's My website,Paying for nothing,Free is good,paying is just losing money,nothing more,
http://sphb.online

Sphb
Fransa
Uygulamayı kullanma süresi:1 yıldan fazla
TrustedSite yanıt 1 Nisan 2019

Thank you for your feedback and we're sorry to hear that you're struggling to bring traffic to your site. The McAfee SECURE system of trustmarks markets the security of your ...

27 Kasım 2017 tarihinde düzenlendi

I can't change the place of McAfee button on my website, which I was able to. please correct this, I don't understand why you changed it.

Vintyjewellery
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
24 Ocak 2018

THEY SENT ME AN EMAIL TO USE THE FREE 30 DAYS TRIAL FOR THE PRO VERSION THEN THEY CHARGED ME.THE SAME DAY.
THEN I REMOVED THE APP AND DOWLOAD IT AGAIN AFTER 10 DAYS HOPING I WILL BE ON THE STANDARD VERSION BUT THEY CHARGE ME THE FULL VERSION AND IT'S BEEN 2 MONTH AND I AM STILL WAITING FOR A REFUND .

Outnsports
Birleşik Krallık
Uygulamayı kullanma süresi:12 ay