Mechanic

Best documentation and support for any app I use. their model is about helping us co-create the tools we need, which I think is much better than the "black box" some app creators seems to want to create.

Customer service is beyond anything I've ever seen before, amazing! Isaac helped me get started with my first Mechanic task within minutes and I'm hooked. Mechanic is definitely a must-have for developers and merchants.

Great app with tons of useful utility to lessen the tedium of running an online store. Response to customer support is timely and helpful. Great all around.

Isaac from Mechanic has really given us a sublime service. He put together an automatic task tailored to our needs. The app has given our company much more freedom.
I am very happy with his service and patience. We experienced a few small hiccups with the app, but Isaac immediately solved them.

I think the price of 29$ per month is a little steep, but I am willing to pay for it, because of the service and freedom it gives us every day.

Hyper-flexible, hundreds of tasks, great documentation, and an extremely helpful, understanding, and responsive support team. All around a great purchase.

Amazing app, amazing support, highly recommended!
At first I was a little overwhelmed when confronted with the task to get exactly the automation I need - but then I saw the option to request custom tasks. I did that, and a day or so later, Isaac sent me a note that the job was done and exactly what I needed was in the openly available task list, now. Really cool! Works like a charm.

Best app I use for my store: if you are not a developper, you can use one of the numerous pre-made tasks. Many of them are incredibly useful and fulfill tasks for which you would usually need to pay for a dedicated app => you can save money and stop buying apps for every single feature you need.
I you are a developper, you can do stuff that are so advanced, you can pretty much do almost everything you need.
And also the support is incredible. I have asked for help numerous times because I am a clumsy developper, and I was always assisted with detailed instructions way beyond what you could ask for a support team.

Finally, an App that actually works. After trying many solutions and discovering they fail silently, only do 50% of the job, or just won't work, Mechanic was a breath of fresh air. I'm so glad to have found Mechanic. The team has the right attitude, response, and a product that actually works, unlike half the other stuff out there.

WHAT a brilliant company and app!
"did you know Mechanic can do this out of the box without any custom API coding? Click here…” I am using Mechanic to do tasks that I previously used Integromat to accomplish, but using Mechanic is faster, cheaper and arguably better since it is tightly integrated with Shopify. Tasks such as:
1. Capture order payment upon fulfillment
Upon the fulfillment of an authorized or partially paid order, this task attempts to capture all open authorized payments for that order. (Multiple authorizations can exist on edited orders or with post-purchase upsells.) 2. Auto-tag orders with UTM parameters
This task automatically tags incoming orders with the UTM campaign, content, medium, source, and/or term associated with the customer’s visit. 3. Auto-tag customers when their order is tagged
This task watches for order tags, and adds a corresponding tag to the customer whenever a known order tag is found 4. Send an event to Klaviyo when a fulfillment is out_for_delivery
yup -- this will replace other apps that do ONLY delivery notifications. so 5, 6, 7 tasks are all fulfillment related. ALL ENABLED WITH ESSENTIALLY ZERO CODE Support was fast to reply when I had a basic onboarding question.
The Slack community is also a huge positive.
Did I say the documentation is spectacular? Mechanic can be a geeky as you want it to be, but it can also dumb down for non-coders. I'll update this review in a month, then again in a year.
But after 7-days, OMG this is a wonderfully powerful addition to any store.
5-stars

There are around 300 automations that are amazing. We're using mostly quality-of-life tasks for our store, but this app can be such a huge time saver. Oh and their support is amazing (and fast). This is really one of the best apps you could find on the store and I wish more people knew about it so we can support this amazing development team!