Mechanic

Useful! Great app tu automate and to integrate with Shopify Flow. Fills-in the needs we have. We neeed to send an email to our customers based on different reasonings and this is possible, thanks to Mechanic. Also we like the ability to tag orders/customers automatically which helps us create flows in Klaviyo. I think we are using 10% of this tool, but we are looking forward to use it more every day. A big thank you also to the team that is always available =)

This app might as well be called 'sonic screwdriver', it is so versatile and helps us do what we want.

Without this app, we'd have to use a lot of other different apps that don't interact well with each other and have lots of manual steps and workarounds.

With the Mechanic app, we can set up a rule that when X happens we need data Y to be moved to location Z while adding A, B, and C. This lets us fine-tune our workflows on the admin end (saving staff time) and reduce unnecessary delays/steps for our customers (making it easier for them to shop).

For example, we require our customers to create an account to make a purchase, but the name that they enter in the account creation process doesn't automatically populate into the order form, so they have to enter it again. Isaac set up a task for us that lets us have the customer enter their name once and Mechanic auto-populates the name in the other locations.

We also use Isaac's app Locksmith, which has a feature where the customer can enter a unique, single-use passcode (which they get from elsewhere). A Mechanic task allows us to store the passcode in the customer's file in case they lose it.

And we have some reports that need to be in very specific formats for other services we use. Rather than downloading the raw data from Shopify and manipulating it in Excel before uploading to the other service, Isaac was able to work with us to not only get our store to spit out the report already in the correct format, but to upload it to the service as well!

The value we've gotten out of this app will allow our staff to focus on improving the customer experience instead of performing repeated time-consuming tasks. Whenever I reach a roadblock trying to figure out how to get our store to do something, I reach out to Isaac and he's always got a solution!

Matt and the team at Mechanic are a class act. We were having issues on fulfillment and within a few minutes this app was able to help us fix the kink. The customer support is very quick, reliable, and friendly. Highly recommend checking this out!

Very useful and flexible app with a fair and generous pricing policy. It's saved us from doing manual work or installing redundant apps on multiple occasions.

Great app and great support from the team. Helped us do all those little things that cannot be done easily in Shopify.

When a task was not on the list the team created one for us in 24 hours. This is a must-have application for all Shopify owners.

Cannot recommend enough.

It's been great to do some minor things without need for a backend. Since we actually have 4 separate Shopify stores, it will probably be inevitable that I eventually connect all our separate instances to a unified backend to ease maintenance overheads, but using Mechanic has saved me some time and priorities to get up and running quickly and to figure out the additional business logic we need.

Help and support was also exceptional. Super friendly and approachable, they have a Slack channel where I've learnt more about how to use the plugin and see others' inquiries and solutions.

I am more than impressed with each automation in Mechanic. If there is an automation that is a little beyond your ability, the community and support are there to help you along the way.

The Mechanic app is an impressive piece of software. The developers have built a framework on top of Shopify's events that allows for efficient and creative automations. The support team is also amazing, they are quick to respond and always helpful.

My organization started the transition to Mechanic a few weeks ago when we required a new tax receipt app. The transition was seamless thanks to their support team. They patiently addressed all my questions, provided swift fixes, and made the process incredibly smooth. Even in just a couple of weeks, the app has proven to be efficient and reliable for managing receipts. Highly recommended for its user-friendly experience and great customer service.

This app is super helpful, filling all the holes left open by shopify. Basic things that you think you should be able to do easily, but can't on shopify, Mechanic has a task for that.