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The customer service is amazing - 10/10. The chat was quick and easy to use and the person on the other side was very knowledgable and fast!
Glad to hear support was quick and helpful! We're here if you need anything else.
uninstalled this app and was billed for it a month later. I cant find who I need to talk to about this. Sick an tired of having to have an app to do anything within my store. Every time I turn around it some bs I have to deal with.
Thanks for your feedback, and apologies for the frustration. Shopify handles billing at the start of each cycle, which is unfortunately out of our control. That said, we had already processed a refund prior to this review being posted. If there's anything still unresolved, please don’t hesitate to reach out to us at contact@theshoppad.com.
Automation with MESA saves so much time and is possible without detailed programming knowledge. The support is top notch.
Thank you for the review—glad to hear MESA saves you time and makes automation easy!
Daniel was really helpful in setting up a complex automation.
Thanks for the great feedback! We're glad Daniel could help with your automation setup. Let us know if you need anything else!
Extremely useful app, and incredibly responsive and helpful support team.
Glad you find MESA useful—we're always here to help!
Awesome support! The workflow we were about to set up was rather tricky but the amazing team at MESA never gave up! Thanks so much for your support and hands-on mentality. You were super quick and efficient <3
We’re so glad our team could help with your tricky workflow! Your success is our priority, and we’re always here to support you.
Help answer all my issues and explained the new plans for me in the future.
We're happy we could assist you! Don’t hesitate to reach out anytime if you need further help or have any more questions.
Fantastic customer support, quick turnaround time.
Go Daniel!
Glad Daniel could help quickly! We're here if you need anything else.
Best customer service I've had with an app so far! 10/10 customer support!
Thanks so much for the fantastic feedback! We're thrilled to hear our support team made such a great impression.
A must have if you use the Infinite Options app. Can be overwhelming at first, but they have an excellent support team that will make sure to make it easy to understand. Thank you, Abby!
Appreciate your feedback! Happy to hear MESA and Infinite Options are a good fit, and that our support team was able to make things easy. We’re here if you need us!
