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When we first installed Meteor Mega Menu we were thrilled as a new Shopify store with the ease of use to create a much more user friendly interface. To top it off, Meteor Mega Menu offers a selection of options so you can nitpick it until it suits your needs.
To top that off, we've had nothing but perfect Customer Service. Quick replies. Accommodating. They always seem to be available to assist from the smallest user error questions to function changes to improve our website even further.
Wow, what an amazingly thorough and wonderful review! We genuinely appreciate you taking the time to leave it 😊
It's great to hear that our dedication and obsession with supporting and improving our apps has made a huge difference for you.
Don't hesitate to reach out whenever you have any idea for improvements, questions or concerns. We're here for you 💪🏼
The Meteor Mega Menus app is incredibly easy to use, and the support team is unmatched! from generic support to detailed troubleshooting, they provide quick and effective solutions!
Thank you so much for this review! We're so glad our support team was able to provide you with not only a solution, but that they took the time to troubleshoot your problem.
Thank you again for taking the time to leave this review, and please don't hesitate to reach out if you need anything from us 😎
Great for adding images into your menu, so far this app is doing exactly what I want it to, with no issues.
That's what we like to hear 😎 Thank you so much for trusting us with your mega menu. Your menu looks great and so do those mattresses 🤩 Let us know if there's anything else you need from us, or if you have any comments on how we can continue to improve Meteor Mega Menu.
I am building my online store and in this application I found exactly the mega menu that can display images as I had imagined. Also, you can add small gifs in the menu to make it more alive as usual.
Initially the mega menu did not work on my theme, I contacted customer service and they solved the problem in about 1 hour with kindness and patience. You will definitely notice the difference once installed and configured well with your theme! Thank you very much!
Wow 🤩 Thank you for this kind and thorough review! We really appreciate you taking the time to tell us that our Customer Success team took the time to guide you to a solution.
Enjoy your new mega menu and don't hesitate to reach out to us if you have any other questions, concerns or feature adds you'd like to see 😎
I just installed this app yesterday. I had issues with my website and the app, not the app's fault, totally mine. I contacted support and almost immediatley Brett reached out to me. He fix my site and made the adjustments needed to make sure the app worked correctly for me. Brett was absolutley wonderful, can't ask for better support than I recieved with this company. Thank you so much.
Thank you so much for this kind review. It's amazing to hear that Brett was able to jump in an help you in such a timely manner. We're excited to be a part of your Shopify journey 💪🏼 Keep up the good work helping those baby animals, and you know where to find us if and when you need anything else 🐿️
Great app, the menu looks great. The customer service is absolutely amazing too.
"Absolutely amazing" customer service is one of those things we wake up in the morning striving for 😎
Thank you for taking the time to leave this review and we're excited to be a part of your Shopify journey!
You know where to find us when you need any further assistance💪🏼
Brett, the tech support assisted my well. Thanks. Great support is part of a good product.
"Great support is part of a good product." We couldn't agree with you more 💪🏼 Thank you for reaching out and letting us help you create your amazing-looking mega menu and thank you for taking the time to leave this review. You know where to find us if you need anything else.
I'm really pleased with everything from the Mega Menu!
Amazing 🤩 Thank you for taking the time to leave this review. We're so pleased that our support team was able to guide you to a solution. Don't hesitate to reach out if you have any other concerns, questions, or comments on how we can improve Meteor ☄️
Don't use. There's just some big weird line that goes across the bottom of the menu that looks horrible on my site. Secondly, it's just really buggy. Every time someone goes to a new page the menu glitches back to my original themes menu and it just looks awful. Wouldn't recommend at all, and for $8 a month they lack templates.
Sorry to hear that you experienced some problems with the app! Our support team is always glad to help with any issues or bugs you run into, and has reached out to follow up on this.
It does look like you are currently on the Meteor free plan, so you only have access to 2 of our 9 templates. If there is something specific that our current templates do not support, we always appreciate the feedback so we can continue improving.
It's disappointing to encounter a situation where you're advised to use custom CSS to address an issue, only to discover that it's a paid feature.
Sorry to hear that you experienced some problems with the app.
We understand your frustration and apologize for the poor way we communicated the free plan's limitations.
For any of our plans, including the free plan, you can still add custom CSS directly to your theme, just not with the app's built in editor.
If you'd like to give us another chance, our support team would be glad to take a look too see if we can help with any issues or bugs you run into.
Thank you for taking the time to leave this review and your feedback has been received and used to make Meteor better.