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It is good for uploading and getting Microsoft approval for products, but won't connect for ad campaigns
Thank you for your review. I'm glad you were able to get your offers uploaded and approved using the app. The type of campaign created through Shopify requires the setup for conversion tracking to be completed. I would recommend reviewing the conversion tracking in your Microsoft settings to ensure UET tags exist, a conversion goal exists, and there is a conversion value set for the conversion goal. If needed please review the relative documentation below:
https://help.shopify.com/en/manual/promoting-marketing/analyze-marketing/set-up-bing-ads-conversion-tracking#set-up-conversion-tracking
https://help.ads.microsoft.com/#apex/ads/en/56689/2-500
If you are still facing issues we would greatly appreciate the opportunity to assist. Please reach out to us at msftadsappsupport@microsoft.com.
App no longer works, and No feeds are generated. Only a blank screen loads. 5 days and Microsoft support have yet to respond to 3 tickets. It's useless.
Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.
After I use this app. Microsoft has locked my account. Another account with the same email as this account is also locked. Looks like they don't accept dropshipping business. They only gave general reasons, and never reopened my account. Please consider when using this app!
Thank you for the feedback. We are looking into this further to understand and work to resolve. In the mean time if you continue to face these or other issues email us at msftadsappsupport@microsoft.com.
Experience has been smooth and without complications..we are very happy to have added this application to our store
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.
great
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.
it ok thank you. i have not yet had anyone order but i will let you know if i get any thank you .''''''''''''''''''''
Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this
helping me launch my shopify store. struggling with making products active within the microsoft channel
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.
I used the ap to help advertise my website. I found it be informative and very helpful in walking me through a new experience.
Thank for your review! We're so glad you're enjoying the app and am finding it useful. If you should have any additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.
I got a generic disapproval email for the platform. I reached out to support, which took roughly an hour of chatting. After a day of investigation, I got back "your store will remain inactive. For privacy and security reasons, we cannot provide details around your specific store" which seems to kinda defeat the purpose of contacting support.
It was frustrating to spend a lot of time on my end and provide so much data to them with this outcome. Additionally, the support team seemed kinda trigger happy on selling me on other unrelated advertising products, which is super annoying.
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.
Did not have chance to use it yet. I will use this app to advertise products on my online store. Hope it will improve my situation.
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.