MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

Recenze (142)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 91 % hodnocení s 5 hvězdami
  • 6 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
25. říjen 2024

nice so far

audiox
Izrael
Doba používání aplikace: 36 minutami
7. červen 2024

Very helpful customer service! I love this app it’s 100% recommended for you business, I love it!

Quantum Creative
Spojené království
Doba používání aplikace: 4 měsíci
Vývojář True Crafts (by BSS Commerce) odpověděl 10. červen 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

8. červenec 2024

The session replays are very helpfull, the service is good and they reply fast!

Airize
Nizozemsko
Doba používání aplikace: 29 dny
Vývojář True Crafts (by BSS Commerce) odpověděl 15. červenec 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

19. září 2024

Snelle respons, goede app. Zeker aan te raden!

BULK Solar
Nizozemsko
Doba používání aplikace: 8 dny
23. duben 2024

We use the free version on our store and does what we need it to. Easy to set up and, we have spoken with Jocelyn and Emma from support who have been helpful also.

Skin Juice Wholesale
Austrálie
Doba používání aplikace: 6 měsíci
Vývojář True Crafts (by BSS Commerce) odpověděl 3. květen 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

Datum úprav: 23. červenec 2024

I've been using this app for some time and it has been helpful. I'm able to see real-time movement of each visitor within my store, which allows me to know what features and pages are the most popular, and any changes that I might need to make. The live chat support was helpful and ensured that all my questions and needs were met.

Leewa Beauty
Spojené státy
Doba používání aplikace: 11 měsíci
15. listopad 2024

Really awesome service! So glad it exists, plus the support team is very prompt and helpful with support..

Looking forward to using this app long term

Canva Factory
Spojené státy
Datum úprav: 1. srpen 2024

Good app and simple to use! exactly what i need as small business at the beginnen i need to check exactly what every user do and with the recording you sell all of it!

The support as well is very fast and helpful.
The today update is so useful!! (you could see the basket value and referred in the listing and is soooo important)

Thanks

Baby Island Shop
Itálie
Doba používání aplikace: 4 měsíci
13. květen 2024

Great App, really easy to use and the support is quick and reactive. I put 4 stars because the functionality of certain video playback functions is not yet good (skipping of non-active zones, video playback speed that resets each time, etc.).
But otherwise, for tracking customer behavior and so on, the application is simple, practical and easy to use.

ALSANCIA
Francie
Doba používání aplikace: 17 dny
Vývojář True Crafts (by BSS Commerce) odpověděl 15. květen 2024

Thank you for your 4-star rating!

We appreciate your feedback on the video playback functions and are glad to hear you find the app simple, practical, and easy to use for tracking customer behavior.

However, 4-star review seems like you are not fully satisfied with our app yet. We will support you our best to revise your experience.

If you might need any further assistance, don't hesitate to contact us at "support-sbc@bsscommerce.com".

22. duben 2024

Excellent app, really simple to use. The customer service provided by Jolie and Jennie was really good also!

Adonis Fine Jewellers |
Spojené království
Doba používání aplikace: 5 měsíci
Vývojář True Crafts (by BSS Commerce) odpověděl 3. květen 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!