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MIDA: Heatmap, Replay & Record
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Such a vital tool for all business owners, you need to know how customers are interacting with the site in order to see areas of improvement. Much better then an ordinary recording app as it includes heat maps too! The support team from MIDA are 10/10 as well. Special mention to Jennie and Quinn as they went above and beyond to help with my problem.
we’ve been using MIDA: Heatmap, Record & Replay for a while, and it has consistently proven to be an essential tool for understanding user behavior and optimizing our website’s performance. The heatmaps provide clear insights into user interactions, while the session replay functionality is accurate and detailed, making it easy to identify pain points and opportunities for improvement.
So helpfull; the support go further to solve your case. I really appreciate it.
Great product and great support! Thank you.
Amazing support
The customer service is great, they are always there to help. About the app, it's great, you can collect a lot of information about the behavior of customers, which is a lot help to define the strategy for sales.
really good app. Must have if you want so see customers actions. They also have great customer support for example, Chloe helped me when i didn't know what to do.
great functionality and service
This app is very helpful - I'm using it to better understand customer flow and conversion after I switched to a new theme.
I like the ability to see heatmaps and user replays.
I also contacted support and had a helpful rely within minutes. Chloe was great & I appreciated the quick help.
I'm glad not everyone knows about this app. Let's keep it a secret >:)
10/10 super useful