MIDA: Heatmap, Replay & Record

I'm only a new user on the free plan but this app pointed out a few issues I had going on with my site. It's better than feedback!
Jennie was super helpful when I contacted tech support too!

Support is very responsive and helpful! My technical issue was resolved within a day! Excellent!

I would recommend because it gives U great insight into how your store is performing,great customer service by jenni

The app and support team are wonderfully helpful. This app is extremely beneficial in understanding customer flow.

very good app perfect service

Great app and good communication from support team. The team is testing and will update the review when prompted

This app is really cool! It was fun to watch my customers' journeys through my store. The heatmap provided a lot of insights as well, as it provided insights into what parts of my store drew my customers' attention.

Their customer service team was on top of any issues or questions I had. They generally don't respond during our typical work hours if you live in the USA.

However, if the pricing was different, I might keep the app long term. This app is more of a download-for-a-week and delete-type app. I will probably routinely download this app once a year to see what my customers are doing.

Great app, very good support and reasonably priced with a free version available as well. Great work, thanks!

I just launched my Shopify store a few weeks ago and I really wanted to understand what users were doing in order to improve the flows.

Super satisfied with their product! Their support is also very reactive, which gives me confidence for growing together.

Would recommend to try it out!

Very useful when analysing customer behaviour. Can see visitors' exact actions. Support team very responsive and cooperative. Great experience overall.