MIDA: Heatmap, Record & Replay

Name: MIDA: Heatmap, Record & Replay
Brand: MIDA (by BSS Commerce)
Rating: 4.8 (92 reviews)

価格設定: 無料プランあり。無料体験あり。
評価: 4.8 (92)
開発者: MIDA (by BSS Commerce)

Improve shopping experience by better replays, recordings and heat map for watching customer actions

MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order.

Session Recording: replay customer visits on your online store
Heatmaps: see what people find most interesting (and not)
Analytics: track & report customer data (checkout, add-to-cart sessions & more)
Filter recordings by events: abandoned cart/checkout, successful order
Session by visitors: Watch full sessions of each visitor/customer

ハイライト: アメリカのビジネスに人気; 管理画面で直接操作; 最新テーマに対応

お客様の操作動向

リアルタイム追跡, アクティビティ追跡, イベント追跡, セッションリプレイ, リプレイの絞り込み, セグメンテーション, ページ閲覧回数, 訪問者IP, 顧客生涯価値 (LTV), リンク切れ, ロイヤルティ分析, コホート分析

マーケティングと販売

マーケティングアトリビューション, チェックアウト分析, 利益に関するインサイト, 購入の追跡, ファネル分析, UTM追跡, カゴ落ち, ピクセル追跡

ビジュアルとレポート

ヒートマップ, 分析ダッシュボード, カスタムダッシュボード, 複数ストアレポート, ベンチマーキング, カスタムレポート, データのエクスポート, 履歴分析, 予測, レポートのスケジュール設定, 通知, GDPR準拠

公開日

2022年7月27日

言語

英語

このアプリは日本語に翻訳されていません

カテゴリー

分析 , サイトの最適化 - その他

連携対象システム・アプリ

チェックアウト, Product Labels, Product Options, Marketing Apps, B2B Login, B2B Wholesale Solution

価格設定

Free

無料

400 monthly sessions (~1,000 pageviews)
30-day recording storage

Basic

$9.90 /月

1,000 monthly sessions
Heatmaps
Exclude visitors
60-day recording storage

7日間の無料体験

Growth

$19.90 /月

3,500 monthly sessions
Heatmaps
Surveys
Advanced filters
Exclude visitors
60-day recording storage

7日間の無料体験

Advanced

$39.90 /月

Plans for 100,000+ monthly sessions available

10,000 monthly sessions
Heatmaps
Surveys
Advanced filters
Exclude visitors
60-day recording storage
[View more plans in the app]

7日間の無料体験

すべての料金はUSDで請求されます。定期請求と使用料に基づく請求は、30日ごとに行われます。

レビュー (92)

総合評価

4.8

評価レベルごとの件数

評価の87%は5つ星です
80
評価の8%は4つ星です
7
評価の2%は3つ星です
2
評価の1%は2つ星です
1
評価の2%は1つ星です
2

すべてのレビュー

2024年7月1日

I'm really enjoying this app! It's incredibly helpful, and the staff is always quick to respond. One feature I love is the MIDA Session Recording Replay, which lets me follow my customers' actions on my site. With full session recordings and heatmaps, I can see exactly what's happening and test new ideas to reduce bounce rates and cart abandonment.

This tool helps me understand my customers' experiences without making assumptions. It categorizes sessions by abandoned cart, abandoned checkout, and successful orders, making it super easy to find what I need.

Overall, the detailed analytics and visuals, like custom dashboards and reports, make it easy to keep track of everything. Plus, the tool is GDPR compliant and supports multiple stores.

East Coast Supplements

オーストラリア

アプリの使用期間：8ヶ月

MIDA (by BSS Commerce)が返信しました 2024年7月8日

Thank you so much for the glowing 5-star review!

We're thrilled to hear that you're finding our app incredibly helpful and that you appreciate our quick support. It's great to see that you're making the most of our app's features and finding value in the detailed analytics and visuals we provide. We're glad to know that our tool is helping you understand your customers' experiences without assumptions and supporting your business needs.

Your feedback means a lot to us!

2024年8月10日

I've been using this app for a few months now, and wow I am very satisfied. The app itself is great, but so is the customer service. I'm on the free version, and I love the fact that from the overview, they show you the sessions where users have added something to their carts. It saves time, and you don't have to watch each sessions individually.

Mentagna

カナダ

アプリの使用期間：3ヶ月

2024年6月20日

I just installed MIDA on my Shopify store because the heatmap I was using slowed down the page too much. It's too soon to know whether the change will improve the speed of my website.

But I am impressed with the quality of the recordings. They are very clear so I can see exactly what the customer has been doing.

In general, I think this is going to be a good app for me. It's very convenient to use, right in my store. I can look at the recordings and make minor adjustments to my website at the same time.

The Silk Cafe

アメリカ合衆国

アプリの使用期間：11日

MIDA (by BSS Commerce)が返信しました 2024年6月23日

Thank you so much for your 5-star rating!

We are thrilled to hear that you are impressed with the quality of the recordings and find MIDA convenient to use in your Shopify store. We appreciate your positive feedback and are excited for the improvements this app will bring to your website.

2024年5月30日

This replay app seems much better than other popular replay apps. Not sure why people don't download this app as much. I find this app to track replays and analytics better. Give it a try.

Cempaka Store

マレーシア

アプリの使用期間：約1ヶ月

MIDA (by BSS Commerce)が返信しました 2024年6月4日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

2024年6月12日

Amazing app and concept, this is gold for small businesses like us, also thank you for giving us monthly 400 limit free.

Aara Gallore

インド

アプリの使用期間：約1ヶ月

MIDA (by BSS Commerce)が返信しました 2024年6月14日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!