Recenze (949)

Celkové hodnocení
4,6
Počty podle úrovně hodnocení
  • 85 % hodnocení s 5 hvězdami
  • 9 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 4 % hodnocení s 1 hvězdami
25. říjen 2024

SHAME ON MINTA. I'VE HAD THIS FOR 7YRS. $55 MONTHLY. THE CUSTOMER SERVICE IS THE WORSE. TECH. SUPPORT DOESN'T COME THRU W/ 24 HRS FOR HELP. & CHECK WHAT'S GOING ON? THE SUPERVISOR VERY UNPROFESSIONAL HE TURNED OFF MY CHAT BUTTON. I PAY FOR A SERVICE & DO ALL THE WORK. HE ALSO TOLD ME TAKE MY CAPS OFF, WHEN MESSAGING HIM. I HAVE ALL THE PROOF & EMAILS TO BACK IT UP. DON'T WANT REFUND, JUST MY MINTA APP FIXED.
FOR A LOYAL CUSTOMER & A PAYING CUSTOMER I DESERVE RESPECT, I DESERVE FOR MY APP. TO BE RESEARCHED & FIND THE BUG & DEBUG. I WENT TO SHOPIFY ABOUT THIS MINTA APP. ALSO & LEF IT ALONE & CLOSED THE CASE. I'M A PAYING CUSTOMER. NO ONE CAN TELL ME WHAT I'VE DONE TO DESERVE THIS TREATMENT.
ALL I'VE ASKED IS FOR SOMEONE TO FIX MY MINTA AP.

HODOH CLOTHING UNLIMITED
Spojené státy
Doba používání aplikace: Více než 3 roky
Vývojář Minta Auto Post Videos by ReConvert odpověděl 28. říjen 2024

Hi

Thanks for your thoughts and sorry to hear of your experience! I know you're a long-standing customer of ours and have been very loyal. I'm even more sorry given that set of circumstances!

I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this.

I really want to solve these issues for you. Please come back to me so I can help 🙏

Avraham | Customer Success Director

28. říjen 2024

Bis jetzt gefällt mir sehr gut:)

BaryWoll
Německo
Doba používání aplikace: 11 měsíci
23. říjen 2024

So easy

SueLou's Boutique
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář Minta Auto Post Videos by ReConvert odpověděl 28. říjen 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

12. srpen 2024

I had some trouble with this app after not using it for a long time. I contacted customer service through the chat feature. Shafta was able to help me figure out what was wrong and correct it. I love having the chat feature and being able to contact someone right away for help. Thank you Shafta for your help.

Empathy's Angel
Spojené státy
Doba používání aplikace: Téměř 3 roky
Vývojář Minta Auto Post Videos by ReConvert odpověděl 14. srpen 2024

Thank you for your 5* review - it means the world to us!

So glad Shafta was able to help you correct the issue!

Always here for you 🖤

Avraham | Customer Success

27. září 2024

Ich möcht die App keinem Mitbewerber empfehlen

benecosi.de
Německo
Doba používání aplikace: 5 měsíci
Vývojář Minta Auto Post Videos by ReConvert odpověděl 29. září 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

28. září 2024

i bought this app paid for 1year i wish i wouldn’t have it is limited on what you can do with this app the videos do not work properly there is limited text and you have to resize your images to get them to fit correctly the only thing that works is the auto post that works very well but you are limited to what you can achieve does not allow for longer video duration and limits amount of text i would not recommend this app unless they allow for more freedom with your edits but if you don’t need that much text and don’t mind your images being cropped it’s very good with auto post

JASON DEAN ONLINE SHOP L.L.C
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář Minta Auto Post Videos by ReConvert odpověděl 30. září 2024

Hi

Thank you for your feedback and I'm glad there were parts of the app that you appreciated. We are certainly going to take your feedback on board and we are in the process of entirely reshaping the future of Minta incorporating the latest AI and more.

We're here to help and ensure you have a great experience with Minta!

I've sent you an email - looking forward to engaging further!

Best regards

Avraham
Customer Success Director

6. září 2024

So far so good. I've learned a little bit working with Minta and would love to see how far I can take this.

Intimate Treasures
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář Minta Auto Post Videos by ReConvert odpověděl 12. září 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

27. říjen 2024

This guy answered my question quickly and no beating around the bush

Tom and Gerri's Pet World
Spojené státy
Doba používání aplikace: 23 dny
25. červenec 2024

Great app for those who want to save time editing product promo videos, or those who don't have experience in editing.
Personally, I would like to have more options of customisation of specific elements (that's just my own need for control), but I understand that the goal of the app is to work quickly within the set up colour scheme.
When I encountered problems with my subscription, Avraham was a big help in solving the issue.

BLUE FACTORY
Francie
Doba používání aplikace: Téměř 2 roky
Vývojář Minta Auto Post Videos by ReConvert odpověděl 28. červenec 2024

Thank you for your 5* review - it means the world to us!

Always here for you 🖤

Avraham | Customer Success

27. říjen 2024

I have used this company for one month and have not been satisfied with its videos. They do not have an option for telling the customer where to go to shop. I decided to cancel the "Trial period" there is no where on the site to cancel. You have to talk with someone that never cancels your account. I recommend that you use caution when dealing with this company.

The Personalized Gift Company
Spojené státy
Doba používání aplikace: 22 dny
Vývojář Minta Auto Post Videos by ReConvert odpověděl 28. říjen 2024

Hi

Thanks for your thoughts and sorry to hear of your experience!

I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this.

I really want to solve these issues for you. Please come back to me so I can help 🙏

Avraham | Customer Success Director