Minta Social Videos Auto Post

I'm shocked by the usage fees. Didn't get a lot that I can see from the app but was charged usage fees that were shocking.

No wonder they want new subscribers to make a promo video before the customer realizes what a useless and ripoff service Minta is. From the beginning of the service I was unimpressed with the quality of the videos which kept repeating the same products in addition to stating Black Friday sale in the middle of May. I made my payment, I was not late. I paid on time yet for some reason Minta decided to not only not run my ads on Facebook and Tiktok-which had already been running but refused to also run the ads for Pinterest and Instagram which I had added. After waiting a week for them to get the ads all going. NOTHING. I had to reach out four different times and just got the runaround. Requested a refund. Don't trust this company. Trust the one-star reviews not the five stars that can be bought.

This app is buggy and currently after paying for a year subscription, I am waiting days and weeks for them to resolve technical issues with my account not being able to AutoPost to socials. Plus the misspellings and grammar on the videos is horrendous. I have 94 posts queued and only 3 have posted out of my 150 limit. They won't fix and they won't refund or credit for not being able to use the app.

Will not recommend this app if you don't want to deal with constant issues this app has. I was using paid version. The support team will respond in timeless manner but do nothing to solve the problem. I was trying autopost but the app wasn't working. I gave up after dealing with the issue for 4 days and getting no support.Save your money.

I wish I could use the app but Impossible to save the texts in French too bad. you have to think about being able to save the templates

I would give this app a zero score on how they handled the issues with their auto-post. It stopped working back in April on some apps, but not others. They continued to charge me for months the $55 dollar fee. They have now since changed the fee table by taking away the free option. They offered us a credit and suggested that we download the videos and post ourselves! We asked for a refund, they issued a credit and then took it away. We asked for a refund, they claimed to have issued on but never did. This went on for 7 month that they kept charging our account. Still no refund and Still no credits and Still No Video Access. Terrible business, terrible waste of money, especially for small businesses, terrible customer service.

Except they did chargee even though I cancelled my Free Trial!! Haven't done anything about it!! The Adds themselves are great just shitty billing.

I used this app for less than 2 months, they charged me for the whole year, then this app stopped working, it simply no longer allows me to schedule any post, I wrote to the customer service integrated with the app and they have not contacted me for more than one week and they told me to try to pause and restart the post, but nothing works, it's a scam, nobody can really help you!! The worst thing is that they are prepared to take your next $248 automatically! If you cancel this, they automatically delete your membership and leave you completely robbed and without the possibility of anything!

No music choice. No text font choice. Your text on my video isn’t centered. Not a good app. I might as well just do it myself!! I’m my vllo video app smh or Canva

If I could rate 0 stars I would. I had the worst experience ever with Minta. I only wanted there free 7 day trial. I accidentally forgot to cancel before the 7 day trial was over. It was a complete nightmare trying to explain to Shopify billing that I no longer had Minta yearly subscription and that I cancelled it. It was even harder to get someone to help me from Minta to get my Shopify bill fixed and it's still not even fixed. Shopify billing said it needed approval from Minta to get the bill removed and than Minta says that Shopify is the only one to remove the bill. It's been a nonstop back and forth between them about my bill. My store was going to be frozen because of them both. I ended up feeling like I was forced to pay for a yearly subscription that I didn't even want nor did I even have. I still have the Minta free version and don't have there yearly subscription in there app. I feel completely ripped off and I feel like I have been taken advantage of. I feel like this Minta app will take you for your money don't walk from this app. You need to run and do not I repeat go for there free trial. You don't want to be in a situation that I am in right now worst experience ever I tell you